Tenant Satisfaction Survey Results
Clackmannanshire Council, in conjunction with Stirling Council, Rural Stirling Housing Association and Forth Housing Association commissioned Research Resource to undertake a face to face household survey of tenants from Clackmannanshire Council's tenanted stock.
The report provides an assessment of findings from the survey, including data collected against selected Scottish Social Housing Charter (SSHC) Indicators. Data from the indicator questions will be used by Clackmannanshire Council in their Annual Return on the Charter, which will be submitted to the Scottish Housing Regulator (SHR).
The main aims of the survey are to provide:
- A measurement of tenant satisfaction and aspirations with their homes, environment and services provided by Clackmannanshire Council; and
- Explore where variations in satisfaction exist by area and across specific demographic groups.
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Files for this document
Tenant Satisfaction Report 2026 (in pdf format) - Download 7622.pdf
Tenant Satisfaction and Aspiration Survey Results 2023 (in PDF format) - Download 6980.pdf
Tenant Satisfaction and Aspiration Survey 2019 (in PDF format) - Download 6149.pdf