It is only when you complete a form that requires personal information, or email Clackmannanshire Council, that you can be identified. In these cases your personal information will be used to fulfil your request for services or information, as input for improving the website, or to notify you about changes to the site (where you have requested this).
Your data will be stored securely within various enterprise systems, most of them hosted on the Council's corporate network.
In line with our Records policy, we aim to archive or delete data from our systems when it's no longer actively useful for providing the relevant service to you.
Clackmannanshire works closely with Secure Trading to ensure that your financial details are fully encrypted using the most sophisticated e-payment software. Your details are always transmitted using secure channels, and at no time does Clackmannanshire Council have access to your credit or debit card number.
To help us monitor website trends and statistics, our webserver collects visitor information such as IP address, city or country of origin, type of browser and operating system used, pages visited and duration of visit. These statistics are anonymised and we do not use this information to identify individuals.
What is a cookie?
A cookie is a piece of information in the form of a small text file that is placed on an internet user's hard drive. It is generated by a web server, which is the computer that operates a website.
The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tell a website when the user has returned.
What cookies do Clackmannanshire Council use?
|Site / Name||Category||Purpose|
|Session Cookie||Used by Clackmannanshire Council within your current browser session, it is removed when your browser is shutdown or your session ends|
|Site: clacks.gov.uk (Google Analytics)
|These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Find out more: Google Privacy
|For further information regarding Facebook cookies pleaase visit Facebook Cookies
Find out more: Facebook General Privacy
|Addthis.com provide links to Social networking sites such as Twitter and Facebook, they use their own cookies for a number of purposes, gathering anonymous information based on visits; obtaining general internal and customer analytics; conducting research to improve products and services.
Find out more: Addthis.com Privacy
What is the purpose of cookies?
Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping cart or to remember the user's preferences or registration details for a future visit.
Cookies enable websites to monitor their users' web surfing habits and profile them for marketing purposes (for example, to find out which products or services they are interested in and send them targeted advertisements.)
Are cookies dangerous?
No. Cookies are small pieces of text. They are not computer programs, and they can't be executed as code. Also, they cannot be used to disseminate viruses, and modern versions of Internet Explorer and browsers such as Firefox, Safari and Opera allow users to set their own limitations to the number of cookies saved on their hard drives.
Can cookies threaten users' privacy?
Cookies are stored on the computer's hard drive. They cannot access the hard drive - so a cookie cannot read other information saved on the hard drive, or get a user's email address etc. They only contain and transfer to the server as much information as the users themselves have disclosed to a certain website.
A server cannot set a cookie for a domain that it is not a member of. In spite of this, users quite often find in their computer files cookies from websites that they have never visited. These cookies are usually set by companies that sell internet advertising on behalf of other websites.
Therefore it may be possible that users' information is passed to third party websites without the users' knowledge or consent, such as information on surfing habits. This is the most common reason for people rejecting or fearing cookies.
Where can I find further information on cookies
How do I block or remove cookies
The Council may receive information about you from others, or may give information to them. If so, it will only be done as the law permits, to:
When receiving personal information from you the Council will:
Strategy & Customer Services
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000