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Clackmannanshire Council Online

Contact Us

By Phone

01259 450000

Please note that telephone calls to the contact centre may be recorded for training and quality assurance purposes.

British Sign Language

(BSL) users can contact us via contactSCOTLAND-BSL the on-line British Sign Language interpreting service.

Find out more at

Out of hours services

Emergency situations requiring Council Services can be reported on 01259 450000, our general enquiries number, between 5.00 pm and 9.00 am on weekdays, and all day on Saturdays, Sundays and Public holidays.

The Social Work Emergency Duty Team is available on 01786 470500 from 4.45 pm until 9.00 am on weekdays, and all day on Saturdays, Sundays and Public Holidays, for social work emergencies only.

By email

For specific queries, please use the A-Z of services or search to find email details of the service you need:


You can use our online reporting, booking, application, and payment functions to contact us online:

To make a suggestion, give a compliment or make a complaint, please use our online feedback form:

Office Locations

Main Office Location

  • Kilncraigs
    Kilncraigs, Greenside Street, Alloa, FK10 1EB
    Kilncraigs Reception is open Monday to Friday, 10am-3pm for public enquiries. (Except for public holidays)

CAP Office Locations

Social Networks

Alternatively visit Clackmannanshire Council on Facebook, Twitter or LinkedIn for the latest updates.

Councillor enquiries

To contact an individual Councillor, or for general enquiries about Councillors please see the Wards and Councillors pages for contact details.