Skip to main content | Skip to section menu | Access keys.

Clackmannanshire Council Online

Tenant Satisfaction Survey Results

In 2016, Clackmannanshire Council, in conjunction with Stirling Council, Rural Stirling Housing Association and Forth Housing Association commissioned Research Resource to undertake a face to face household survey of tenants from Clackmannanshire Councils tenanted stock.

The report provides an assessment of findings from the survey, including data collected against selected Scottish Social Housing Charter (SSHC) Indicators. Data from the indicator questions will be used by Clackmannanshire Council in their first Annual Return on the Charter, which will be submitted to the Scottish Housing Regulator (SHR).

The main aims of the survey are to provide:

  • A measurement of tenant satisfaction and aspirations with their homes, environment and services provided by Clackmannanshire Council; and
  • Explore where variations in satisfaction exist by area and across specific demographic groups.

If you would like any further information on the report, please contact our Community Tenant Participation Co-ordinator, Housing & Community Safety on Tel: 01259 452404 or email housing@clacks.gov.uk.

Viewing help

In order to view and print many of our documents and publications you may need additional software:

This document can be made available in other formats on request, for example larger print, braille, audio etc

  • Files in PDF (Portable Document Format) require the free Adobe Acrobat Reader which can be downloaded from the Adobe website;
  • Microsoft Word files can be viewed with the full version of Microsoft Word, or with the free Word Viewer which can be downloaded from the Microsoft website.

This document can be made available in other formats on request, for example larger print, braille, audio etc

Files for this document

Download Adobe Acrobat file Tenant Satisfaction and Aspiration Survey 2016 (in PDF format) - Download 5303.pdf (235.29 Kb)

Download Adobe Acrobat file Tenant Satisfaction and Aspiration Survey 2013 (in PDF format) - Download 4465.pdf (1.94 Mb)

Download Adobe Acrobat file Tenant Satisfaction Survey 2008 - overview findings (in PDF format) - Download 3016.pdf (1.9 Mb)

Download Adobe Acrobat file Tenant Satisfaction Survey 2006 - overview findings (in PDF format) - Download 3015.pdf (1.03 Mb)

Download Adobe Acrobat file Tenant Satisfaction Survey Results 2006 (in PDF format) - Download 809.pdf (1.03 Mb)

Pages linking to this document

Documents by Subject