Please refer to our Comments and Complaints page.
You can also email ptu@clacks.gov.uk or write to the Public Transport team at Kilncraigs, Greenside Street, Alloa, FK10 1EB or phone on 01259 450000.
Please do not raise any complaints with the booking office or the operator directly.
The service is initially being run on a pilot basis, so we can try to meet as many users' needs as possible.
If you wish to provide feedback please contact the council by emailing ptu@clacks.gov.uk or writing to the Public Transport team at Kilncraigs, Greenside Street, Alloa, FK10 1EB or phone on 01259 450000.
We are planning to provide engagement opportunities in the first year with users to refine the service, this may be done via a survey or engagement with communities and user groups.
All correspondence on the service should be done via Clackmannanshire Council. Please do not contact the operator directly.
Follow the links for more FAQs on the following topics:
Public Transport
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000
Email: ptu@clacks.gov.uk