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Clackmannanshire Council Online

Transport - Disabled People

Transport - Disabled People


This is a concessionary travel scheme offering subsidised travel for people with disabilities who are permanently resident within the Clackmannanshire Council Area.

The scheme is available to people with a permanent disability who cannot use ordinary buses and gives the freedom of booking taxi journeys (maximum 6 per week) at any time of the day and allows you to go where you want, when you want.

  • Up to three people may accompany you for 20p each per single journey.
  • Up to a maximum amount of £2 may be discounted from the normal fare and you must pay the balance.

Download an application form for Taxicard

For further information on Taxicard please contact us on Tel: 01259 450000.

Dial-A-Journey (membership service)

Dial-a-Journey is a door to door transport service for people who have a mobility problem, and who cannot use conventional public transport. The service is provided and fares subsidised within the operating areas of Falkirk, Stirling and Clackmannanshire Councils. There is no charge to join and be a member of Dial-a-Journey Scheme.

Dial-A-Journey can be used for almost any purpose such as

  • Doctor or Hospital (NHS) appointments 
  • shopping linking up with Shopmobility in Falkirk and Stirling shopping centres (see DAJ web page);
  • visiting friends;
  • going to your community groups, meetings and events.

Dial-A-Journey can be used to attend hospital appointments, but you will be charged the normal fare.

The fare you pay depends on the distance travelled and the number of people travelling.

There is no limit to the number of journeys you can make.

If you need someone to assist you, they travel fee but must be booked at the same time and be collected from the same address.

Journeys must be booked in advance. As demand for the service is high, it is advisable to give as much notice as possible.

For a Members application form, please visit the Dial-A-Journey website. For further information on Dial-a-Journey please contact us on 01786 465355.

Thistle Card and App

If you have a disability, you often need a little more time to get on and off public transport and to have a safe and comfortable journey to your destination. The aim of the Thistle Assistance Card and App is to help anyone who has difficulty in using public transport because of their age, disability or illness and who perhaps can't communicate their requirements easily.

The card and app, is supported by a wide variety of voluntary organisations in Scotland and is recognised by most public transport operators.  It is credit-card sized and comes with a supply of peel-off stickers, which advise the driver/staff of your disability and the help you need in an easy-to-read format.  It is also useful for those with a temporary mobility impairement or are pregnant.

For further information or a Thistle Card please contact Tel: 01259 450000, cards are generally available from Kilncraigs reception or at the Whins Resource Day Centre.  You can also request a card directly from Thistle Assistance.  The App is available on both the App Store (apple) and Google Play (android).

Disabled Toilet Access

Further information on RADAR keys, including how to order one, is available on the Disability Rights UK website.

For Further Information Contact

Public Transport
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000