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Clackmannanshire Council Online

Application for National Entitlement Card

Application for National Entitlement Card

The National Entitlement Card (NEC) provides Scotland-wide free bus travel for older (60 plus), those with disabilities and young people under the age of 22, often called your bus pass.  The travel concessions eligibility criteria page provides more information on who is

You can apply for or replace your NEC online. You can also update your photograph. If you've changed address or lost your card you can also do that online. This is the easiest way for Scottish residents to apply for or to replace their NEC. You will be guided through the application process online. You will also be asked to provide proofs as part of this process. This is run by the Improvement Service, who works on behalf of all Scottish Local Authorities. 

Apply or Renew your NEC

Young Scot

The Young Scot National Entitlement Card (Young Scot NEC) is available free charge to everyone aged 11 - 26 living in Scotland, for further information visit Young Scot.  The Young Scot NEC can be used for Proof-of-Age, exclusive rewards and discounts.  If you are aged between 16 and 18 years old you will also receive discounts on rail journeys in Scotland. 

Apply or Replace your Young Scot NEC

New Free Bus Scheme for under 22s

All young people and children aged 5-21 years can now apply for a card to access the Young Persons’ (Under 22s) Free Bus Travel Scheme. 

More information about the scheme and how to apply can be found at

Pass Collect App for 16-21 year olds

Transport Scotland has launched Transport Scot Pass Collect to help people aged 16-21 who already have a Young Scot National Entitlement Card (NEC) or non-Young Scot branded NEC, to transfer free bus travel onto their NEC card, without having to apply for a replacement card. The app is now available on Google and Apple stores.

Completing an Application Form

If you cannot apply online you can complete this Application Form and email it to  Before completing this form, please read the guidance notes, list of acceptable proofs and Terms and Conditions available at You can also contact us using the details below to ask us to send an application form to you.

Acceptable proofs

A complete list of acceptable proofs are available via the Scottish National Entitlement Card website.

NCT002 Mental Health Certificates and NCT003 Epilepsy Certificates for the National Travel Concession are available to download for completion by an authorised person and should be submitted with the rest of your proofs.


Once your application has been processed and approved, your National Entitlement Card will be delivered to your home address.

For Further Information Contact

Public Transport
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000