This page may not be accurate, latest service updates can be found on our dedicated COVID-19 section.
The Property Factors (Scotland) Act 2011 was passed as law by the Scottish Parliament in March 2011 and it came into force on 1 October 2012. The law was developed to regulate property factors and provide a more transparent relationship between them and the homeowners. It aims to protect homeowners by providing minimum standards for property factors. It applies to all residential property and land managers whether they are private sector businesses, local authorities or housing associations.
The Act has three main elements:
If you live in housing which includes commonly owned areas such as roofs, staircases, entrances and gardens you may use a Property Factor.
A factor is an organisation which maintains or manages common property for residential use. This might be the general fabric of a building such as the roof, exterior walls or guttering.
Services received by homeowners, which can include the management and maintenance of common parts of properties used for residential purposes. This includes regular planned maintenance of the common parts of the property and organising and carrying out repairs to major components such as the roof, chimney, exterior walls and foundations.
Under the code of conduct for factors they are required to provide a statement of services to each homeowner being factored. The statement of services sets out the terms and service standards of the factoring arrangement.
Approximately 1,000 properties previously owned by the Council will be affected by the new legislation. At this moment, we do not have the figure for the number of owners who will receive factoring services from a housing association or a private company.
Homeowners who are receiving factoring services from a Housing Association or private company should contact them to find out if there will be a cost involved.
See Factoring by Clackmannanshire Council for former Council flats.
Private Sector Housing Team, Housing
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000