We supply the following waste containers to householders:
Communal glass recycling points are available throughout Clackmannanshire.
If your bin has not been emptied then please check to see if it has a tag explaining the reason. Your bin may have been tagged because it
Subject to staff resources being available we may be able to return to a tagged bin provided bin the reason for the tagging has been rectified. If we have not returned within 5 working days, bins should be removed from the kerbside and presented again on the next scheduled collection day.
If any household bin has been tagged previously there will be no return until the next scheduled collection date.
If it is after 4pm and there is no tag then we may genuinely have missed it. If this is the case please follow the advice on the missed bin collection web page.
Reports of missed bins must be made before 5.30 pm on the next working day following the scheduled day of collection.
Please note that if bins are missed or collections are subject to delay, bins should be left presented from 7.00 am to 5.00 pm each weekday until we can return.
If you cannot present your bin, we may do this for you if there is no-one else in your household to help with this.
You can apply for this using the form for assisted collections or alternatively contact us using the details at the bottom of this page. An officer will call and check if you are eligible for this service.
The Council will consider the needs of households requiring additional bin capacity provided that recycling services are being fully used.
Applications for additional bin capacity will be considered in the following circumstances:
We will ask about your circumstances and verify your entitlement when you apply for additional bin space.
Please note that additional green bin space will only be provided where all recycling containers provided are fully utilised.
Applications for any other reason will be assessed by a Waste Officer who will arrange a visit to discuss individual requests and advise on the use of the recycling services.
Please note that entitlement to additional bin space will be reviewed periodically, normally every two years.
To apply for additional bin space or request an extra food caddy please use the form for additional bin capacity.
Our FAQs page has more information on the collection service.
If you cannot present your bin, we may do this for you if there is no-one else in your household to do this.
Waste Services
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000
Email: customerservice@clacks.gov.uk