Clackmannanshire Council Online

Missed Bin Collection

Missed Bin Collection

We may have genuinely missed your bin, and if so please use our Self-service missed waste collection form to report this. Alternatively please contact Customer Services on 01259 450000, and we will try to return to empty your bin, normally within 5 working days.

Please note that bins will not be classed as missed until after 4.00 pm on the day of collection , and requests should be made after that time.

Your bin may have been tagged because it;

• is too heavy
• ​is overfilled and the lid is up
• contains the wrong materials

If this is the case please rectify the problem and use our online Missed Waste Collection reporting form or alternatively contact Customer Services on 01259 450000 or email customerservice@clacks.gov.uk to request a return visit.

Please note that due to high demand we cannot guarantee to return  to wrongly presented bins before your next scheduled collection day.