Clackmannanshire Council Online

Missed Bin Collection

Missed Bin Collection

We may have genuinely missed your bin, and if so please use our Self-service missed waste collection form to report this. Alternatively please contact Customer Services on 01259 450000, and we will try to return to empty your bin, normally within 5 working days.

Please note that bins will not be classed as missed until after 4.00 pm on the day of collection, and requests should be made after that time.

Reports of missed bins will only be considered where they are made by 5.30 pm on the next working day following the scheduled collection day.

Your bin may have been tagged because it;

• is too heavy
• ​is overfilled and the lid is up
• contains the wrong materials (contamination)

Subject to staff resources we may be able to return to a tagged bin provided the reason for the tagging has been rectified.

If we have not returned within 5 working days, bins should be removed from the kerbside and presented again on the next scheduled collection day.

If any household bin has been tagged previously there will be no return until the next scheduled collection date.