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Clackmannanshire Council Online

Balanced Scorecard

Building Standards are required to submit a balanced scorecard annually to Scottish Ministers.

What Is A Balanced Scorecard?

The balanced scorecard is a strategic planning and management tool that is used in business organisations to align business activities to the vision and strategy of the organisation, improve internal and external communications and monitor performance against strategic goals.

How Does it Work?

Building Standards verifiers in Scotland are required to utilise the balanced scorecard as a means to manage, monitor, review and develop strategies for their business with a focus on the three core perspectives listed below and the public interest and continuous improvement cross-cutting themes:

  • Professional expertise and technical processes
  • Quality customer experience
  • Operational and financial efficiency

This page was last reviewed/updated on: 19 February 2016

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Files for this document

Download Adobe Acrobat file 2015/2016 Balanced Scorecard (in PDF format) - Download 4976.pdf (448.48 Kb)

Download Adobe Acrobat file 2014/2015 Balanced Scorecard - Download 4615.pdf (276.63 Kb)

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