How do I apply for a Benefit Claim or Council Tax Reduction?
Access to online services
Register via our online services portal to
- make a claim for Housing Benefit/Council Tax Reduction
- report a change of circumstances
- report a change of address
- view claim summary of awards
- receive online notifications
Applying for a reduction
All claims for Housing Benefit and Council Tax Reduction must be made on the correct application form.
- Council Tax Multiplier
- Households in Bands E, F, G and H who may be entitled to claim an exemption
- First time applicants
- Current applicants who have had a change in circumstance
Application forms are available from Kilncraigs or from Alva CAP. We can also post a form out to you.
You must answer all the questions contained on the form and you must sign the form. Forms not signed or fully completed will be returned to you for completion and signing. This could delay your benefit and/or reduction.
We cannot fill the form in for you, but we can assist you with its completion. Please contact us using the number below to make an appointment.
Application forms
Households in Bands E, F, G and H whose net income is below the Scottish median for their household type (£16,750 for single person households and £25,000 for others) may be entitled to claim an exemption from the increase to the banding system through the Council Tax Reduction Scheme. Entitlement is dependent on a number of factors, including any capital or savings held and the composition of the household.
First time applicants
Please complete the form below if this is the first time you are applying for Housing and/or Council Tax Reduction:
Current applicants
Please complete the form below if you have already applied for Housing and/or Council Tax Reduction and you have a change in your circumstances:
Evidence needed to support your claim
For information on what evidence you need to support your claim, please see our page entitled 'What evidence is required to make a benefit and/or reduction claim'?
For Further Information Contact
Revenue Services
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000
Email: benefits@clacks.gov.uk