All Council offices/facilities will be closed from close of business on Thursday 28 March until 8.30am on Tuesday 2 April except where detailed below.
The Out of Hours Team can be called for emergencies only from 5.30pm on Thursday 28 March through to 8.30am on Tuesday 2 April when normal service resumes. Phone 01259 450000.
If you have local issues to report, please use our online Report It function.
Payments and Libraries | Scottish Welfare Fund | Waste Services | Repair Centre | Homelessness | Social Services | Registration office | Leisure facilities/classes | NEC, Blue Badge, Public Transport and Taxis
Kilncraigs, all Libraries and CAPs will be closed over the entire holiday weekend.
Remember that our ebooks and eaudio service is still available to enjoy.
Payments can be made online via our Pay It web page or at your nearest PayPoint.
Direct Debit is the easiest way to pay for various services. You can set up payment/s via our direct debits web page.
The Scottish Welfare Fund will be closed.
SWF applications can continue to be made online.
Crisis Grant applications will be processed as normal outwith the public holidays.
Community Care Grant applications will be processed as normal outwith the public holidays.
Child Care Services will be closed. Emails can be sent to childcare@clacks.gov.uk however these won't be picked up when the office is closed.
The Emergency Duty Social Work team is available out of hours by phoning 01786 470500.
Justice Services will be closed. Emails can be sent to criminaljustice@clacks.gov.uk however these won't be picked up when the office is closed.
The Emergency Duty Social Work team is available out of hours by phoning 01786 470500.
Adult Care services will be closed. Emails can be sent to adultcare@clacks.gov.uk, however, please be aware that these will not be not be responded to whilst the office is closed.
The Emergency Duty Team can be contacted out of hours on 01786 470500.
If you are phoning out of hours, the Emergency Duty Social Work team is available by phoning 01786 470500.
There are no changes to waste collections over the Easter public holidays.
There are also no changes to Forthbank Recycling Centre opening times apart from the later summer closing time of 7.45pm taking effect from 1 April.
The Registration office will be closed.
On Monday 1 April you can contact a Registrar for emergency death registration advice only by telephoning the Out of Hours Team on 01259 450000 between 9am and 11am.
The repair centre will be closed.
To report an essential service need or emergency repair, please call the out of hours number on 01259 450000.
If you are homeless and require temporary accommodation please call 01259 450000.
Firpark will be be closed on the public holidays. The Easter holiday ski class programme is available to view.
Alloa Academy, Alva Academy and Lornshill Academy will be closed on Friday and Monday 29 March and 1 April.
Alloa and Lornshill Academies will be open on Saturday and Sunday 30 and 31 March.
Alva Academy will be closed on Saturday and Sunday 30 and 31 March.
Alloa Town Hall, Ben Cleuch Centre, Bowmar Community Centre and Sauchie Hall will be closed except for any pre-arranged lets.
All weekly fitness classes will be off.
The NEC and Blue Badge service will be closed.
NECs can be applied for online as can a Blue Badge.
For more information you can also refer to our Public Transport web pages.