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Community update - Coalsnaughton Incident

Community update - Coalsnaughton Incident

Following ground movement which began in May 2026, 97 properties at Benbuck View, Dunmoss View, Nechtan Drive and Langour were evacuated. The sites were secured and evacuated safely, without any injuries.

Local Resilience Partners, including the Council and the Mining Remediation Authority (MRA) have been working together to protect the safety of the residents and to support them during this major incident.

Following specialist investigations, the MRA has concluded that the ground movement is linked to historical coal mining.

The MRA is contacting affected residents directly to explain the findings of its investigation, what the outcome means for them and the next steps it intends to take. The Council and our partners will continue to work closely alongside the MRA to ensure residents receive practical support, advice and assistance during this period.

Support for residents

The Mining Remediation Authority (MRA) is the first point of contact for most enquiries. However, the Council remains available to provide support.

The MRA has allocated a dedicated Community Support Account Manager to each affected household who will answer any questions and guide them through the next steps. 

MRA contact information

Residents can contact the MRA with any questions or concerns on 0800 0886 446 or email: coalsnaughton@miningremediation.gov.uk.

Homeowners should make contact with their MRA account manager about next steps.

Council contact information

Residents can contact us on our priority phone line 01259 452010for support from Council services, including welfare support. This line is operational Monday-Friday 9-5pm, or email us at clacksincident@clacks.gov.uk.

Directly affected residents can also continue to access additional private information by signing into www.clacks.gov.uk/myaccount/.

Shuttle bus service

A pilot shuttle bus is operating between Coalsnaughton at The Burns Club and Fishcross Primary School Monday to Friday until 31 March 2027.​ Times are aligned with the 52 bus service in Fishcross to enable local residents to make onward connections

Kingdom contact information

Tenants of Kingdom Housing can contact them on 01592 630922or email: customerservices@kha.scot to discuss their situation, next steps and access support.

Additional support contact information

Clackmannanshire Citizens Advice Bureaucontinues to provide support to residents, and can be contacted on their priority phone number 01259 226738 (Monday-Friday 9-4:30pm) or by emailingbureau@clackscab.casonline.org.uk.

Sources of practical and emotional support are also available to refer to.

Accessing your property

Information on safe access to property for residents, which must be booked in advance, is contained in the residents' updates on the MRA's Coalsnaughton web page.

Residents meeting

Meetings were held with residents on 21 May, 2 June, 23 June, 28 July and 27 August at which updates were shared and opportunities provided to ask questions.