Following ground movement which began in May 2026, 97 properties at Benbuck View, Dunmoss View, Nechtan Drive and Langour were evacuated. The sites were secured and evacuated safely, without any injuries.
Local Resilience Partners, including the Council and the Mining Remediation Authority (MRA) have been working together to protect the safety of the residents and to support them during this major incident.
Following specialist investigations, the MRA has concluded that the ground movement is linked to historical coal mining.
The MRA is contacting affected residents directly to explain the findings of its investigation, what the outcome means for them and the next steps it intends to take. The Council and our partners will continue to work closely alongside the MRA to ensure residents receive practical support, advice and assistance during this period.
As we move into the next stage, the Mining Remediation Authority (MRA) will be the first point of contact for most enquiries. However, the Council remains available to provide support.
The MRA will provide each affected household with a dedicated Community Support Account Manager who will answer any questions and guide them through the next steps. They will contact affected residents to arrange a convenient time for an initial conversation to understand their situation.
Residents can contact the MRA with any questions or concerns on 0800 0886 446 or email: coalsnaughton@miningremediation.gov.uk.
Homeowners should make contact with their MRA account manager about next steps.
Residents can contact us on our priority phone line 01259 452010 for support from Council services, including welfare support. This line is operational Monday-Friday 9-5pm and at weekends from 10-4pm, or email us at clacksincident@clacks.gov.uk.
Directly affected residents can also continue to access additional private information by signing into www.clacks.gov.uk/myaccount/.
Shuttle bus service
A pilot summer shuttle bus is operating between Coalsnaughton at The Burns Club and Fishcross Primary School Monday to Friday.
Tenants of Kingdom Housing can contact them on 01592 630922 or email: customerservices@kha.scot to discuss their situation, next steps and access support.
Clackmannanshire Citizens Advice Bureau continues to provide support to residents, and can be contacted on their priority phone number 01259 226738 (Monday-Friday 9-4:30pm) or by emailing bureau@clackscab.casonline.org.uk.
Sources of practical and emotional support are also available to refer to.
Information on safe access to property for residents, which must be booked in advance, is contained in the residents' updates on the MRA's Coalsnaughton web page.
Meetings were held with residents on 21 May, 2 June, 23 June and 28 July at which updates were shared and opportunities provided to ask questions.