Kilncraigs Reception is open Monday to Friday 9am-5pm for public enquiries.
During these hours, customers will be able to come in to make payments, including council tax, make enquiries and set up appointments with our services. Available services include housing, child care, adult care, planning, education, roads and licensing.
Customers can still continue to use our online services to report issues, make a booking, fill out applications, and make payments, including council tax and rent.
You can also email customerservice@clacks.gov.uk or phone
For updates and frequently asked questions relating to Benbuck View and Dunmoss View in Coalsnaughton, please follow the link to our web page.
29/5/26
Our Active Summer programme supported by sportscotland's Summer of Sport funding is available by following the link given.
28/5/26
The gas supply has been disconnected to residents in Nechtan Drive, Coalsnaughton, as a precautionary measure in connection with the ongoing situation with ground movement in this area.
Affected residents have been informed and are being supported.
28/5/26
Part of The Glen in Coalsnaughton is now the subject of a temporary road closure as part of the investigations into ground movement in the area. It is closed to all traffic north of Langour and south of Dunmoss View.
Until further notice, Midland bus services H2 and 52 are unable to serve the section of route: The Glen - Coalsnaughton – Fishcross roundabout due to the road closure.
The nearest alternative bus stops are Fishcross at and opposite primary school or Devonside – buses will stop at the marked bus stops on Alexandra Street near The Glen/Devonpark.
Services H2 and 52 will operate via Benview during the closure. Please contact your bus operator for information on services.
21/5/26
Thinking about becoming a foster carer? We’d love to talk to you.
Come along to our online Teams drop-in session. This is an opportunity to ask any questions and find out more about what this rewarding role involves.
For more information, please visit our fostering web page, frequently asked questions and you can also view our fostering information pack. You can also email fosteradopt@clacks.gov.ukor call
19/5/26
The following training events are scheduled for kinship carers:
7/4/26
Fortnightly pop up library services are available on
26/11/25
If you use a prepayment meter for gas or electricity and cannot afford to top it up, you may be able to get a fuel voucher. Applications for fuel vouchers are now available online via our fuel bank foundation voucher web page.
5/11/24
Tillicoultry Glen path remains closed from the first bridge. Visitors are advised to take the alternative route on the east side of the glen.
High water levels have washed part of the path away and there are several sections where the path is undercut and in danger of collapse. Signage and temporary barriers are in place at a further area of erosion between the first gate and first bridge from the carpark. Caution is needed in this area.
Please email rangers@clacks.gov.uk with any queries.