Kilncraigs Reception is open Monday to Friday 9am-5pm for public enquiries.
During these hours, customers will be able to come in to make payments, including council tax, make enquiries and set up appointments with our services. Available services include housing, child care, adult care, planning, education, roads and licensing.
Customers can still continue to use our online services to report issues, make a booking, fill out applications, and make payments, including council tax and rent.
You can also email customerservice@clacks.gov.uk or phone
For the latest updates and frequently asked questions relating to the Coalsnaughton incident, please follow the link to our web page.
17/6/26
Our draft Gaelic Language Plan 2026-31 sets out how we aim to support and promote Gaelic across our communities, services and workforce.
Please give your views via our online consultation (closes 3/7/26)
3/6/26
As part of the continuing work to keep affected residents updated, partner organisations held an update meeting for those residents on Tuesday 2 June.
The priority of all Local Resilience Partners continues to be the safety and welfare of everyone involved, our officers remain in the local area to provide guidance and support to residents during what we appreciate is a worrying and uncertain time.
During the meeting Carl Banton, Chief Operation Director for the Mining Remediation Authority Mining Remediation Authority, explained that work is continuing at pace to establish the cause of this incident. A further 8 weeks will be needed for the Mining Remediation Authority to investigate the cause of the ground movement. Carl outlined the works that have been undertaken and shared images to help residents understand how the ground is moving.
Our thoughts are with the residents affected by this incident, and we understand that this news will be concerning for them.
We appreciate the support and concern shown by the wider Clackmannanshire community, and encourage everyone to follow the information and advice provided by the Council and our Local Resilience Partners.
29/5/26
Our Active Summer programme supported by sportscotland's Summer of Sport funding is available by following the link given.
28/5/26
The gas supply has been disconnected to residents in Nechtan Drive, Coalsnaughton, as a precautionary measure in connection with the ongoing situation with ground movement in this area.
Affected residents have been informed and are being supported.
28/5/26
Part of The Glen in Coalsnaughton is now the subject of a temporary road closure as part of the investigations into ground movement in the area. It is closed to all traffic north of Langour and south of Dunmoss View.
Until further notice, Midland bus services H2 and 52 are unable to serve the section of route: The Glen - Coalsnaughton – Fishcross roundabout due to the road closure.
The nearest alternative bus stops are Fishcross at and opposite primary school or Devonside – buses will stop at the marked bus stops on Alexandra Street near The Glen/Devonpark.
Services H2 and 52 will operate via Benview during the closure. Please contact your bus operator for information on services.
21/5/26
Thinking about becoming a foster carer? We’d love to talk to you.
Come along to our online Teams drop-in session. This is an opportunity to ask any questions and find out more about what this rewarding role involves.
For more information, please visit our fostering web page, frequently asked questions and you can also view our fostering information pack. You can also email fosteradopt@clacks.gov.ukor call
19/5/26
The following support groups and training are scheduled for kinship carers:
7/4/26
Fortnightly pop up library services are available on
26/11/25
If you use a prepayment meter for gas or electricity and cannot afford to top it up, you may be able to get a fuel voucher. Applications for fuel vouchers are now available online via our fuel bank foundation voucher web page.
5/11/24
Tillicoultry Glen path remains closed from the first bridge. Visitors are advised to take the alternative route on the east side of the glen.
High water levels have washed part of the path away and there are several sections where the path is undercut and in danger of collapse. Signage and temporary barriers are in place at a further area of erosion between the first gate and first bridge from the carpark. Caution is needed in this area.
Please email rangers@clacks.gov.uk with any queries.