Kilncraigs Reception is open Monday to Friday 10am-3pm for public enquiries.
During these hours, customers will be able to come in to make payments, including council tax, make enquiries and set up appointments with our services. Available services include housing, child care, adult care, planning, education, roads and licensing.
Customers can still continue to use our online services to report issues, make a booking, fill out applications, and make payments, including council tax and rent.
You can also email customerservice@clacks.gov.uk or phone 01259 450000 to contact services.
30/4/24
Service provision information over the public holiday on Monday 6 May is available via our web page.
26/4/24
The handrails on the jetty on the north bank of Gartmorn Dam have been damaged. Caution signs are in place. Any queries on timescale to fix should be emailed to rangers@clacks.gov.uk.
24/4/24
Due to unforeseen circumstances the Devon Way, at the site of the small bridge works between Tillicoultry and Dollar, has had to be closed temporarily. A diversion will be in place and it is expected that the path will be open again on Friday 3 May.
12/4/24
Please give your views via our online consultation (Citizen Space). Consultation closes 17 May 2024.
26/9/23
Please refer to the important announcement regarding certain licence renewals and new applications via our web page.
21/9/23
Kilncraigs car park will be closed to the public from the week beginning 25 September for approximately 16 weeks during essential repair works in the building.
During this period all electric vehicle charging points will be unavailable to the public.
Alternative public charging points can be found at Greenside Street, King Street and Marshill.
We ask that members of the public who have to visit Kilncraigs during this time strictly follow all advice and guidance in place for their own safety and the safety of others.
We thank you for your patience during this time.
3/11/21
A reminder that Tillicoultry Glen path remains closed from the first bridge. An alternative route is available on the east side of the glen. High water levels have washed part of path away and there are several sections where the path is undercut and in danger of collapse. Please email rangers@clacks.gov.uk with any queries.