Kilncraigs Reception is open Monday to Friday 9am-5pm for public enquiries.
During these hours, customers will be able to come in to make payments, including council tax, make enquiries and set up appointments with our services. Available services include housing, child care, adult care, planning, education, roads and licensing.
Customers can still continue to use our online services to report issues, make a booking, fill out applications, and make payments, including council tax and rent.
You can also email customerservice@clacks.gov.uk or phone
For the latest updates relating to the Coalsnaughton incident, please follow the link to our web page.
13/8/26
Greenside Street car park (front of PureGym/Screwfix) will be closed from Friday afternoon, 14 August until Sunday 23 August for resurfacing works.
No access for vehicles or pedestrians will be permitted.
Footpath to Candleriggs will remain open, and access to PureGym and Screwfix will be from this footpath.
11/8/26
Whether you're a local employer, third sector organisation or digital specialist, we'd love to hear your perspective in order to help us to shape the Council's digital strategy at our event on Tuesday 8 September at Alloa Town Hall, 1-4.30pm.
7/8/26
Our customer contact centre will be closed for staff training from 9-10.30am on Tuesday 18 August. During this short period, customers can email the team at e: customerservice@clacks.gov.uk.
A reminder that our online Self Service functions are also available to use 24/7.
7/8/26
The Wee County Bus is to expand its services across Clackmannanshire.
The service launched in July with a kerb to kerb service, and then later in the month with a Coalsnaughton to Fishcross shuttle.
The Coalsnaughton shuttle was introduced as a pilot service to reconnect the village with the wider public transport network due to the closure of The Glen.
The Glen is still closed due to the ongoing ground movement incident in the area.
The Wee County Bus has now received additional funding from SEStran to provide an improved shuttle service for Coalsnaughton until at least end of March 2027.
From Monday, 7 September, the Wee County Bus will include a ‘demand responsive transport’ offering. This responsive transport service will connect Muckhart with Dollar and Tillicoultry, with further expansion to communities such as Forestmill planned for later in 2026.
The Wee County Bus is operated by Hunters Executive Coaches Ltd.
1/7/26
19/5/26
The following support groups and training are scheduled for kinship carers:
7/4/26
Fortnightly pop up library services are available on
26/11/25
If you use a prepayment meter for gas or electricity and cannot afford to top it up, you may be able to get a fuel voucher. Applications for fuel vouchers are now available online via our fuel bank foundation voucher web page.
5/11/24
Tillicoultry Glen path remains closed from the first bridge. Visitors are advised to take the alternative route on the east side of the glen.
High water levels have washed part of the path away and there are several sections where the path is undercut and in danger of collapse. Signage and temporary barriers are in place at a further area of erosion between the first gate and first bridge from the carpark. Caution is needed in this area.
Please email rangers@clacks.gov.uk with any queries.