Kilncraigs Reception is open Monday to Friday 9am-5pm for public enquiries.
During these hours, customers will be able to come in to make payments, including council tax, make enquiries and set up appointments with our services. Available services include housing, child care, adult care, planning, education, roads and licensing.
Customers can still continue to use our online services to report issues, make a booking, fill out applications, and make payments, including council tax and rent.
You can also email customerservice@clacks.gov.uk or phone
4/11/25
Please give us your views on our latest Performance Report to Tenants via our online consultation (Citizen Space). The consultation is very short and will only take a few minutes to complete.
Detailed information is also available on our Scottish Social Housing Charter Performance Report web page by following the link given.
Clackmannanshire Tenant and Resident Federation is also holding a meeting on Wednesday 12 November at 4.30pm in Sauchie Hall, which tenants may be interested in attending.
9/10/25
Your views are very important and we would like to hear from you about how we communicate Clackmannanshire Council’s news and updates in a short survey. We want to hear from people living in Clackmannanshire to help shape how we improve communications about major announcements, council services, and events – and how you can get involved in them.
The short online survey, which is part of wider research to inform a new communications and engagement strategy, runs until 10 November.
Click on the link below to share your views:
Thank you for taking the time to complete this survey.
3/10/25
Please share your views on Clackmannanshire & Stirling Health & Social Care Partnership's online consultation via the link below:
There are also in person and online Carers' Meeting events being held, which are open to all.
5/9/25
From 1 October, a new direct door to door bus service between Clackmannanshire and FCH will be available for any registered patient accessing FCH on Wednesdays. Please refer to our FCH Patient Transport Initiative web page for more information.
5/11/24
Tillicoultry Glen path remains closed from the first bridge. Visitors are advised to take the alternative route on the east side of the glen.
High water levels have washed part of the path away and there are several sections where the path is undercut and in danger of collapse. Signage and temporary barriers are in place at a further area of erosion between the first gate and first bridge from the carpark. Caution is needed in this area.
Please email rangers@clacks.gov.uk with any queries.