Kilncraigs Reception is open Monday to Friday 10am-3pm for public enquiries.
During these hours, customers will be able to come in to make payments, including council tax, make enquiries and set up appointments with our services. Available services include housing, child care, adult care, planning, education, roads and licensing.
Customers can still continue to use our online services to report issues, make a booking, fill out applications, and make payments, including council tax and rent.
You can also email customerservice@clacks.gov.uk or phone 01259 450000 to contact services.
20/8/24
Our draft Pollinator Strategy Consultation is open. Please give your views via our online consultation. (Consultation closes 2 October 2024).
13/8/24
CSHSCP is hosting a period of follow up consultation regarding palliative and end of life care across Stirling and Clackmannanshire.
This engagement follows on from in-person events and an online survey held throughout April and May to gather people’s experiences and thoughts on community palliative and end-of-life care across Forth Valley.
This feedback has been gathered and individual views have been compiled into wider themes. These themes have informed what we believe are our areas for priority and vision, which form the basis of our Strategic Commissioning Plan.
We are conducting a follow-up consultation to ensure that this analysis is aligned to people’s experiences. You do not need to have been involved in any initial engagement, to contribute your views.
Please follow the link to complete the online survey.
Alternatively you can sign up to one of the in-person engagement events via TicketSource:
29/7/24
It has been reported to us that people are climbing over the safety barriers and entering the closed area of Alva Glen.
The upper path at Alva Glen remains CLOSED as the condition of the path has worsened significantly and poses a serious health and safety risk. For your safety, please take note of the signs and do not enter the path which has a large, expanding hole.
Currently there is no way to check behind the water pipe running under the path so the stability of path and its safety cannot be guaranteed.
Due to the nature of the problem and its location finding a solution is proving to be very complex and challenging.
The Council has been in contact with specialist engineers and we are attempting to obtain quotes for this work.
In the meantime however, we have been warned by bridge engineers that the erosion could stretch much further than what is initially visible and that patching the area may only lead to further deterioration.
AGAIN: Please do not go into the closed part of the glen for any reason. Please use alternative paths to reach the hills. Please do not promote this path on social media as you are not only endangering your own lives but that of others too.
Contact the Rangers with any queries/updates on repairs by emailing rangers@clacks.gov.uk.
26/4/24
The handrails on the jetty on the north bank of Gartmorn Dam have been damaged. Caution signs are in place. Any queries on timescale to fix should be emailed to rangers@clacks.gov.uk.
26/9/23
Please refer to the important announcement regarding certain licence renewals and new applications via our web page.
3/11/21
A reminder that Tillicoultry Glen path remains closed from the first bridge. An alternative route is available on the east side of the glen. High water levels have washed part of path away and there are several sections where the path is undercut and in danger of collapse. Please email rangers@clacks.gov.uk with any queries.