Latest Information
Kilncraigs Reception is open Monday to Friday 9am-5pm for public enquiries.
During these hours, customers will be able to come in to make payments, including council tax, make enquiries and set up appointments with our services. Available services include housing, child care, adult care, planning, education, roads and licensing.
Customers can still continue to use our online services to report issues, make a booking, fill out applications, and make payments, including council tax and rent.
You can also email customerservice@clacks.gov.uk or phone
8/10/26
Blairlogie bridge works affecting Menstrie public transport, 20 October - 27 November
Due to bridge works by Stirling Council at Blairlogie, the 52 service will be diverted via the A907, B9140 Tullibody bypass and Tullibody Road to Alva. As a result, Midland Bluebird bus service 52 will be unable to serve Menstrie during the above dates.
This road closure and diversion will result in residents at the west end of Menstrie having an additional walk distance of 1000m or 14 minutes.
During the diversion, the Wee County Bus (WCB) will operate for Menstrie residents Monday to Friday, 9.30am to 4.30pm. Outwith these hours residents will need to make alternative arrangements.
The WCB will provide a shuttle connection between bus stops on the A91 within Menstrie and bus stops on Tullibody Road where passengers can connect with the diverted 52 service. A temporary bus stop will be provided for journeys towards Alva.
Journeys must be booked at least a day in advance, and while every effort will be made to accommodate requests, not all bookings can be guaranteed. Passengers may travel free of charge on the shuttle service.
A map showing the location of these works is available on Stirling Council's Facebook page.
8/10/26
Council Housing Assets Disposal consultation
We are asking Council tenants to give their views on proposed assets disposal via our online consultation. Consultation closes 5 November 2026.
6/10/26
Local Development Plan - Call for Ideas online consultation
Clackmannanshire Council has begun preparation of its new Local Development Plan (LDP). The LDP will set out a long term vision for how land in Clackmannanshire is used, developed and protected over the next 20 years. It will shape decisions on where new housing, transport infrastructure, green spaces and spaces for play are located across our county. Please share your ideas via our online consultation link below:
- Local Development Plan - Call for Ideas online consultation (closes 24 January 2027)
2/10/26
Challenge Poverty Week events 2026
Please refer to our Challenge Poverty Week web page for the full programme of events.
18/9/26
Future Support for Adults with Autism Engagement
Clackmannanshire and Stirling Health and Social Care Partnership is seeking feedback from adults with autism or autistic traits, families, professionals and community organisations across Forth Valley to help shape future services and support.
Find out more and complete the online survey (via Citizen Space). Survey closes 15 November.
15/9/26
Draft Forth Valley Regional Economic Strategy Consultation is open
As a key part of this strategic development work in partnership with Falkirk and Stirling Councils, we are keen to hear from businesses and key stakeholders within Forth Valley on our suggested priorities for the region.
Please give your views via our online consultation (Citizen Space). Consultation closes on 11 October 2026.
11/9/26
Active October programme
For details of forthcoming holiday activities, please see our Active October web page.
9/9/26
Housing service closed for calls every Tuesday until 27 October
We are working to modernise our systems and improve the contact experience for our tenants.
As part of this, work will be ongoing over the autumn to test our new systems, before they are rolled out for tenants later in the year.
To allow this to take place, non-urgent calls to housing will be logged for action the next day. Any urgent calls will be escalated for immediate attention. You can also email: housing@clacks.gov.uk.
The repairs service will remain fully operational, and tenants can continue to report repairs without disruption by emailing: repairs@clacks.gov.uk.
The homeless advice service will also remain available as usual.
Thank you for your patience while we work to introduce this new system.
7/8/26
Wee County Bus service
The Wee County Bus is to expand its services across Clackmannanshire.
The service launched in July with a kerb to kerb service, and then later in the month with a Coalsnaughton to Fishcross shuttle.
The Coalsnaughton shuttle was introduced as a pilot service to reconnect the village with the wider public transport network due to the closure of The Glen.
The Glen is still closed due to the ongoing ground movement incident in the area.
The Wee County Bus has now received additional funding from SEStran to provide an improved shuttle service for Coalsnaughton until at least end of March 2027.
From Monday, 7 September, the Wee County Bus will include a ‘demand responsive transport’ offering. This responsive transport service will connect Muckhart with Dollar and Tillicoultry, with further expansion to communities such as Forestmill planned for later in 2026.
The Wee County Bus is operated by Hunters Executive Coaches Ltd.
1/7/26
Upcoming Community Housing events
19/5/26
Kinship Carer support groups and training opportunities
The following support groups and training are scheduled for kinship carers:
- Kinship Carer support group events
- Kinship Carer training - Mental Health and Emotional Wellbeing: Thursday 22 October (online)
7/4/26
Fortnightly pop up library services at Alva and Tullibody
Fortnightly pop up library services are available on
26/11/25
Fuel Bank Foundation Voucher
If you use a prepayment meter for gas or electricity and cannot afford to top it up, you may be able to get a fuel voucher. Applications for fuel vouchers are now available online via our fuel bank foundation voucher web page.
5/11/24
Tillicoultry Glen remains closed
Tillicoultry Glen path remains closed from the first bridge. Visitors are advised to take the alternative route on the east side of the glen.
High water levels have washed part of the path away and there are several sections where the path is undercut and in danger of collapse. Signage and temporary barriers are in place at a further area of erosion between the first gate and first bridge from the carpark. Caution is needed in this area.
Please email rangers@clacks.gov.uk with any queries.