Kilncraigs Reception is open Monday to Friday 9am-5pm for public enquiries.
During these hours, customers will be able to come in to make payments, including council tax, make enquiries and set up appointments with our services. Available services include housing, child care, adult care, planning, education, roads and licensing.
Customers can still continue to use our online services to report issues, make a booking, fill out applications, and make payments, including council tax and rent.
You can also email customerservice@clacks.gov.uk or phone
8/5/26
The Clackmannanshire and Dunblane Constituency Results are available by following the link.
8/5/26
The Council has recently appointed consultants Ironside Farrar to develop the Alloa Town Centre masterplan.
As part of this work, we want to understand how people currently use the town centre, the challenges they experience, and what improvements would make it a better place for everyone.
Initial feedback is being gathered via an online survey (closes 15 May). Please follow the link given to give your views.
Once this initial period of community engagement is complete, we will be considering all the feedback to better understand what the key issues and priorities are for the community, and how best to address these. This will inform the preparation of a draft framework and project proposals for the town centre. We will then bring these proposals back to the community to give you the opportunity to further influence the framework and prioritise potential projects.
13/4/26
Find out more about becoming a foster carer at our upcoming drop-in session at the Dunmar.
Meet our fostering team, ask any questions you have and get information and advice.
For more information, please visit our fostering web page, frequently asked questions and you can also view our fostering information pack. If you have any questions, please email: fosteradopt@clacks.gov.uk or call 01259 225085.
7/4/26
Fortnightly pop up library services on Thursday 14 May (9am-1pm) at Tullibody South Campus and Thursday 21 May (9am-5pm) at Alva Primary.
26/11/25
If you use a prepayment meter for gas or electricity and cannot afford to top it up, you may be able to get a fuel voucher. Applications for fuel vouchers are now available online via our fuel bank foundation voucher web page.
5/11/24
Tillicoultry Glen path remains closed from the first bridge. Visitors are advised to take the alternative route on the east side of the glen.
High water levels have washed part of the path away and there are several sections where the path is undercut and in danger of collapse. Signage and temporary barriers are in place at a further area of erosion between the first gate and first bridge from the carpark. Caution is needed in this area.
Please email rangers@clacks.gov.uk with any queries.