Kilncraigs Reception is open Monday to Friday 9am-5pm for public enquiries.
During these hours, customers will be able to come in to make payments, including council tax, make enquiries and set up appointments with our services. Available services include housing, child care, adult care, planning, education, roads and licensing.
Customers can still continue to use our online services to report issues, make a booking, fill out applications, and make payments, including council tax and rent.
You can also email customerservice@clacks.gov.uk or phone
13/2/26
Alva CAP/Library opening hours will be as follows:
Tullibody Library opening hours will be as follows:
Unfortunately these operating hours are subject to change. Please check this page for updates or our Facebook page. We apologise for any inconvenience caused.
Remember that our eBook and eAudio service is free and available to library members 24/7. Follow the link for more information.
30/1/26
The Council is updating its British Sign Language (BSL) Plan.
To help ensure the new plan reflects current priorities and to help us meet the needs of our BSL community, we are asking BSL users, and those who support them, to share their views on the proposals.
If you use BSL please take a few minutes to comment via our online questionnaire. We would also like to hear from families and friends of BSL users, interpreters, employers and those wishing to learn BSL.
Consultation closes 6 March 2026.
30/1/26
Clackmannanshire Licensing Board is asking local premise licence holders about their interest in showing Scotland’s group games and other games in the FIFA World Cup this year.
This will help it understand their views, before a decision is made on extended licensing hours.
A short online survey is available which closes on 15 February.
29/1/26
NHS Forth Valley and Clackmannanshire Council, have operated a direct bus service from Clackmannanshire to Falkirk Community Hospital every Wednesday since October 2025, for people living in postcodes FK10 and FK14.
The service is available for anybody needing to access Falkirk Community Hospital and can also transport people with mobility aids or wheelchairs.
Please help us understand how this bus is being used by patients by filling in our online consultation. Consultation closes 19 February 2026.
27/1/26
We would be grateful if you could complete our short online survey (via Citizen Space) and share your views on what matters most to you in the management of our estates and open spaces.
Your feedback will play an important role in shaping the final policy. The consultation closes on 16 February 2026.
If you need help completing the online consultation, you can visit your nearest library and staff there will help you.
26/11/25
If you use a prepayment meter for gas or electricity and cannot afford to top it up, you may be able to get a fuel voucher. Applications for fuel vouchers are now available online via our fuel bank foundation voucher web page.
4/11/25
Please give us your views on our latest Performance Report to Tenants via our online consultation (Citizen Space). The consultation is very short and will only take a few minutes to complete.
Detailed information is also available on our Scottish Social Housing Charter Performance Report web page by following the link given.
5/9/25
From 1 October, a new direct door to door bus service between Clackmannanshire and FCH will be available for any registered patient accessing FCH on Wednesdays. Please refer to our FCH Patient Transport Initiative web page for more information.
5/11/24
Tillicoultry Glen path remains closed from the first bridge. Visitors are advised to take the alternative route on the east side of the glen.
High water levels have washed part of the path away and there are several sections where the path is undercut and in danger of collapse. Signage and temporary barriers are in place at a further area of erosion between the first gate and first bridge from the carpark. Caution is needed in this area.
Please email rangers@clacks.gov.uk with any queries.