Kilncraigs Reception is open Monday to Friday 9am-5pm for public enquiries.
During these hours, customers will be able to come in to make payments, including council tax, make enquiries and set up appointments with our services. Available services include housing, child care, adult care, planning, education, roads and licensing.
Customers can still continue to use our online services to report issues, make a booking, fill out applications, and make payments, including council tax and rent.
You can also email customerservice@clacks.gov.uk or phone
The Scottish Parliamentary Elections will be held on Thursday 7 May 2026. Please refer to our web page for more information including frequently asked questions.
13/4/26
Find out more about becoming a foster carer at our upcoming drop-in sessions at the Dunmar.
Meet our fostering team, ask any questions you have and get information and advice.
For more information, please visit our fostering web page, frequently asked questions and you can also view our fostering information pack. If you have any questions, please email: fosteradopt@clacks.gov.uk or call 01259 225085.
7/4/26
Fortnightly pop up library services start on Thursday 23 April (9am-5pm) at Alva Primary and Thursday 30 April (9am-1pm) at Tullibody South Campus.
26/3/26
On 26 March 2026, Clackmannanshire Licensing Board made its decision in relation to additional licensed hours connected to the World Cup. The detail of the decision is set out in our FIFA Men's World Cup - extended licensing hours web page.
24/3/26
The Council will be hosting four climate change forums and we are looking for your help to come up with a new name. The meetings will be community led, will focus on sustainability, the cost of living, and how we might create a better and brighter future.
With these aspects in mind, if anyone has any suggestions for a new name which you believe might attract more people to the meetings, please let us know. There will be a prize if your suggestion is chosen.
To find out more, please email: climatechange@clacks.gov.uk.
26/11/25
If you use a prepayment meter for gas or electricity and cannot afford to top it up, you may be able to get a fuel voucher. Applications for fuel vouchers are now available online via our fuel bank foundation voucher web page.
5/11/24
Tillicoultry Glen path remains closed from the first bridge. Visitors are advised to take the alternative route on the east side of the glen.
High water levels have washed part of the path away and there are several sections where the path is undercut and in danger of collapse. Signage and temporary barriers are in place at a further area of erosion between the first gate and first bridge from the carpark. Caution is needed in this area.
Please email rangers@clacks.gov.uk with any queries.