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Clackmannanshire Council Online

Latest Information

Latest Information

Council headquarters at Kilncraigs remain closed for public enquiries. Please email customerservice@clacks.gov.uk or phone 01259 450000 to contact the relevant service.

If you need to make a payment you can do so at the Speirs Centre. Payment and booking services are also available at our community access points. Remember too that you can make payments online or by phoning 01259 450000.

If you have paperwork to return to the Council at Kilncraigs, you can hand that in to the Speirs Centre or you can send it to us by post using the address at the bottom of this page.

8/12/23

Changes to waste collections over the festive period

Refer to our page about changes to waste collections over the festive period by following the link given.

5/12/23

Coffee and Rent Consultation events

We are holding two sessions for council tenants to attend on Saturday 9 December.

This is an opportunity for tenants to have a cuppa and chat with our housing service about the consultation.

If you would like to join us at either event please click on the relevant link below to book you ticket via eventbrite.

If you are unable to make either of these events, please give us your views via our online rent consultation (Citizen Space) on or before 15 December 2023.

27/11/23

Outdoor artworks in Alloa

An impressive series of outdoor artworks has been created by young people in Alloa.  The art, created by four young people from Alloa Academy, is displayed on the National Cycle Network Route 76, near Alloa Tower.  

The artists used clay to bring to life elements of local heritage and wildlife, drawing inspiration from stags, birds, intricate textures and the essence of Alloa's architecture.  The artworks are part of the wider ’ShapeChangers’ public art project along the National Cycle Network in Scotland.

22/11/23

16 Days of Activism Against Violence Against Women and Girls

The full programme of Forth Valley events is available via our events diary.

30/10/23

Scottish Social Housing Charter - Performance Report 2022/23 - online consultation

Please give your views on our Scottish Social Housing Charter - Performance Report 2022/23 via our online consultation.

17/10/23

New Customer Contact Policy and Refreshed Customer Charter

A new Customer Contact Policy and a refreshed Customer Charter was agreed at Council on 5 October

The Customer Charter seeks to establish a set of commitments and standards on how Council services respond to and manage customer enquiries.

The Council will always aim to support customers to engage with employees constructively to provide the best possible level of customer. However, it is sometimes necessary to take action to protect staff from unacceptable behaviours.

The Customer Contact Policy sets out for staff and citizens how we identify and respond to such instances.

e: customerservice@clacks.gov.uk

26/9/23

Taxi/Private Hire Drivers - tax check required for licence renewals after 2 October 2023

Please refer to the important announcement regarding certain licence renewals and new applications via our web page.

21/9/23

Kilncraigs car park closed from w/c 25 September 

Kilncraigs car park will be closed to the public from the week beginning 25 September for approximately 16 weeks during essential repair works in the building.

During this period all electric vehicle charging points will be unavailable to the public.  

Alternative public charging points can be found at Greenside Street, King Street and Marshill.

We ask that members of the public who have to visit Kilncraigs during this time strictly follow all advice and guidance in place for their own safety and the safety of others.

We thank you for your patience during this time.

28/11/22

Campaign to tackle ‘County Lines’ drug dealing in Scotland 

CrimeStoppers has launched a new campaign in partnership with Network Rail and British Transport Police to highlight how criminal ‘County Lines’ gangs target young people and exploit them to carry cash, drugs and weapons.

27/10/22

Meals at the Gate 

The Gate can supply meals for anyone over 65 living in Clackmannanshire which cost £5 for three courses. They are delivered chilled in microwavable containers. Delivery days are Monday to Friday between 10-11.30am.

If you know someone that might want to sign up, please call The Gate on 01259 218766 or email meals@the-gate-charity.org.

31/8/22

Home Energy advice surgeries

The Ofgem price cap announcement means that many local residents are looking for advice on their energy bills.  Our Home Energy and Environmental Advice Team offers free and impartial advice on how you can tackle high fuel bills, obtain money to help with bills and also how to improve energy efficiency in your home. 

We hold Home Energy Advice surgeries in Alloa, Alva, Clackmannan and Tillicoultry. Follow the link for details.

28/1/22

Be Distance Aware

A new initiative has launched in Scotland this week to encourage people to respect the space of others when they’re out and about. The Distance Aware scheme offers everyone who would feel more comfortable when they have more room, the chance to wear an easily recognisable symbol to show others they need space and care.

The polite prompt is designed to support those who are worried about being in public places, for whatever reason, and help them feel more confident when going about their daily life.

Free lanyards and badges featuring the Distance Aware shield are available from libraries across the country, with badges also free to pick up in Asda stores or online from participating charities, free or for a small donation. We can all play our part as we adapt to living with Covid-19.

3/11/21

Tillicoultry Glen path remains closed

A reminder that Tillicoultry Glen path remains closed from the first bridge. An alternative route is available on the east side of the glen. High water levels have washed part of path away and there are several sections where the path is undercut and in danger of collapse. Please email rangers@clacks.gov.uk with any queries.