Homes were evacuated on Benbuck View and Dunmoss View due to ongoing significant ground movement. On Nechtan Drive and in Langour, movement has been more limited, however as a safety precaution the Local Resilience Partners took the decision to evacuate these properties. This decision was based on ground movement impacting utilities supplies which exceeded acceptable safety thresholds, and the ongoing risk of further ground movement affecting properties in all four streets.
At the moment, affected properties should not be entered unless access is agreed and supervised by the multi agency groups managing the response. Investigations are continuing and the Mining Remediation Authority (MRA) will update residents as soon as possible.
As discussed at the residents’ meeting last week, the site is moving into a new phase of work to assess the cause of the issue affecting the area. Over the coming period the MRA will have three operational drilling rigs at Benbuck View working on site at the same time. This significantly increases activity levels and means the MRA must take additional steps to keep everyone safe.
For this reason, access arrangements are changing. While the drilling rigs are operational and construction activity is ongoing, resident access to Benbuck View properties will not be permitted, as it would not be safe to allow people to move around the site during this work. There will be no site access to Benbuck View from Saturday 6 June to Tuesday 9 June.
From Wednesday 10 June, if you need to collect essential belongings, you will be able to contact the MRA’s Community Liaison Officer, Sarah McDaid on 07392 318 280 or email sarah.mcdaid@miningremediation.gov.uk to coordinate access under a special managed arrangement. This process will allow us to carefully plan and control access so that it can be carried out safely.
To help keep everyone safe and make sure access runs smoothly, visits on other streets remain available between:
We understand how important personal items are, and we will do all we can to support access where possible through this managed approach. We kindly ask that everyone follows the agreed arrangements so that safety on site can be maintained.
Access times have been carefully organised and may change based on ongoing safety assessments. To keep residents safe, the MRA is allocating specific time slots for each street rather than allowing general access. This helps manage movement in the area, reduce risk, and ensure everyone can access their property in a controlled and supported way.
Your patience is appreciated while these precautions are taken to protect everyone.
Your safety is our main priority. Decisions about evacuations have been made by the Local Resilience Partnership based on available information. If you have been asked to leave your property, this is because it is not currently considered safe to remain there.
The affected area has been secured with fencing, and security with CCTV is in place to help prevent unauthorised access. There is also security personnel on the ground. Structural engineers and other specialists are on the ground to carry out inspections and gather information.
The cause has not yet been confirmed. A number of possibilities are being considered, and investigations are taking place, including structural and drainage assessments and a comprehensive review of available mining information. It is important to avoid speculation until this work has been completed.
Yes. The MRA is not just looking at mining; they are investigating what has caused the ground movement in relation to slope and stability and also underlying conditions. Whilst this is not the MRA's remit, they understand that it is helpful to gather as much information that is possible for decision making and keeping people safe.
Temporary arrangements are being coordinated through the Council, with some residents staying with family or friends and others supported through temporary accommodation.
Temporary accommodation is expected to be in place for at least the next 8 weeks, while investigations continue.
Utility providers are involved in the response and further inspections are planned. Any decision to disconnect utilities will be undertaken by the utility providers. To date, utilities have been disconnected at Benbuck and Dunmoss View and Nechtan Drive as a safety precaution.
Work is underway to inspect properties and understand the condition of the homes and surrounding area. This includes structural inspections, drainage investigations, utility checks, monitoring of the ground levels and a review of relevant technical and mining information. These checks will help inform decisions about safety, access and next steps.
It is understood that this is a very worrying time for residents. The MRA continue to investigate the cause of the ground movement at Benbuck View, Dunmoss View and the wider area.
Until those investigations are complete, they are unable to confirm whether it was caused by subsidence under the Coal Mining Subsidence Act 1991. The MRA will keep residents updated regularly as more information becomes available.
In the meantime, if you need to make a claim for personal belongings or ongoing costs, please contact your insurance provider, as the MRA is not yet in a position to determine liability at this time.
If you have home insurance, you should still contact your insurer to notify them of the situation.
If you need immediate support with accommodation or practical assistance, arrangements are being coordinated through the Council. The council are working closely with the Association of British Insurers (ABI), to answer residents concerns and questions.
If your insurer fails to provide you with assistance, then you should seek advice from the Citizens Advice Bureau (who will be in attendance at the drop in centre or your solicitor (if you do not have a solicitor one can be obtained via Law Society of Scotland.
In order to make a complaint about your insurer please the Financial Ombudsman can assist with this via this link Insurance – Financial Ombudsman service.
This will depend on individual policies and the confirmed cause of the issue. It is understood that this can be complex, and the MRA will provide as much guidance as they can once the cause is confirmed.
Exemption has been granted for all affected dwellings in Benbuck View from 18 May 2026 and for Dunmoss View from 27 May 2026, on the basis that residents are unable to occupy your property. As such the council has agreed that no council tax, waste or water charges will apply from the above dates until further notice. A revised bill will be issued to affected residents.
No action is required from affected residents. Direct Debits should not be cancelled.
If you have any questions, please email counciltax@clacks.gov.uk or call 01259 226239.
A number of multi-agency partners are involved, led by the local resilience partners, which includes Clackmannanshire Council, emergency services and the Mining Remediation Authority (MRA). We are working together to manage the immediate response, site safety, resident support and the technical investigations needed to understand what has happened.
We are committed to keeping residents informed as clearly and promptly as possible during the response, and those affected are receiving updates directly.
Please see our web pages and social media for the latest information.
You can also email clacksincident@clacks.gov.uk or call 01259 450000.
If you have an urgent concern about your immediate circumstances, please use the contact arrangements already provided to you by the agencies supporting the response.
Yes, the MRA is working on a way to undertake this, with your permission being granted before they undertake this. The MRA will ensure that any video footage taken is securely stored.
This development was considered in line with the planning processes in place at the time (2008), including provision of a mining report to inform the local planning authority of potential coal mining risks and the need for appropriate investigation and treatment.
Investigation works were carried out under a Coal Authority permit to investigate and treat historic mining risks. A specialist contractor completed the ground stabilisation works, and follow-up testing confirmed the ground had been successfully stabilised.
All partners understand this will be worrying for residents.
The safety of everyone involved remains the priority for all local resilience partners, and the MRA is working as quickly and safely as possible to support Clackmannanshire Council and those affected.
Detailed engineering assessments are continuing on site, with specialist teams working to establish the cause of the incident.
If you have concerns about your property, please speak to the MRA officers on site or use the following contact details: