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Clackmannanshire Council Online

Contact Us

Contact Us

By Phone

01259 450000

Please note that telephone calls to the contact centre may be recorded for training and quality assurance purposes.

Out of hours services

Emergency situations requiring Council services can be reported on 01259 450000, our general enquiries number, between 5pm and 9am on weekdays, and all day on Saturdays, Sundays and public holidays.

The Social Work Emergency Duty Team is available on 01786 470500 from 4.45 pm until 9.00 am on weekdays, and all day on Saturdays, Sundays and public holidays, for social work emergencies only.

By email

customerservice@clacks.gov.uk

For specific queries, please use the A-Z of services or search box (top right hand of page) to find email details of the service you need.

Online

You can use our online reporting, booking, application, and payment functions to contact us online:

To make a suggestion, make a comment or make a complaint, please use our online feedback form.

British Sign Language (BSL)

BSL users can contact us via contactSCOTLAND-BSL the on-line British Sign Language interpreting service.

Find out more at http://contactscotland-bsl.org.

Social networks

Alternatively visit Clackmannanshire Council on Facebook, X (Twitter) or LinkedIn for the latest updates.

Office Locations

Main Office Location
  • Kilncraigs
    Greenside Street
    Alloa
    FK10 1EB

Kilncraigs Reception is open Monday to Friday, 10am-3pm for public enquiries (except for public holidays).

Community Access Points (CAP) 

Councillor enquiries

To contact an individual Councillor, or for general enquiries about Councillors please see the Wards and Councillors page for contact details.