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Clackmannanshire Council Online

Educational Psychology Service

Educational Psychology Service

Who we are

We are a small team of Educational Psychologists, managed by a Principal Educational Psychologist. We provide an educational psychology service to all schools and Early Learning and Childcare Centres (ELCs) within Clackmannanshire.

What we do

Educational Psychologists (EPs) work together with families, schools and ELCs and other professionals, to help meet children and young people’s educational needs. 

We want to make sure that our children and young people are safe, healthy, achieving, nurtured, responsible, respected and included in line with GIRFEC wellbeing indicators.  

Telephone consultation

Parents/carers, professionals and schools or ELCs (with consent from parents/carers or whoever has parental rights and responsibilities) can get advice from our educational psychology service via our telephone consultation line:

  • Educational Psychology phone consultation line
    • Tel: 01259 226000
    • Opening hours: Monday to Friday 9.30am - 12 noon (operates term time only)


  • A school may contact us because one of the children in their school is struggling to make progress with learning, despite a number of supports already in place, or
  • a parent/carer might call because their child is struggling to come in to school in the morning.

If your question isn’t something we can help you with, we will try to pass on information about other services or resources that may be able to offer the right kind of support to your child.

Team Around the Child meetings/consultations

We also sometimes come along to a meeting in school or ELC (often called a 'Team Around the Child' or 'TAC' meeting) if we need more information from the other people in your child’s life who know them best.

When we attend a meeting in school or ELC we can use the information gathered at this meeting/consultation to help us to assess what kind of support may help your child or young person meet their potential at school/ELC.

Sometimes we need to gather more information because all of our questions were not able to be answered during the TAC meeting or phone consultation.

In these cases, following a TAC or phone consultation, we may come into school or ELC

  • to observe your child or young person
  • hand out questionnaires to those who know them well
  • talk to your child’s teacher
  • ask other services who are working with your child for information
  • to meet with your child  to do more assessment

These steps are agreed together with you and the team around your child.

The school then arranges another TAC so that we can all work together to create the best plan of support in line with the information gathered.

Once we have finished an assessment, we will usually discharge your child or young person from our service. However, we can be invited back in for consultation or further assessment at any time.

We work within the Staged Intervention process to ensure that your child/ young person is getting the right sort of help at the right time.

A video about how the consultation process works is available to refer to.

Education initiatives

As well as providing a service to children and families, we also work with the local authority on, for example, policies and whole authority initiatives such as Readiness for Learning.

More information

Contact us

You can contact us in writing, by telephone, email or online form. Details are available below.

Please note if someone wishes to consult about a child or young person, they must have consent from the person who has parental rights and responsibilities.

Important: If you are emailing then please don't send us detailed, personal or sensitive information. This is to protect your confidentiality. We will contact you if we need more details.

Our Privacy Notice is available to refer to.

For Further Information Contact

Educational Psychology Service
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 226000 / 450000