Gas Safety and Advice

It is the law that anyone carrying out gas work is on the Gas Safe Register. The Gas Safe Register maintains details of businesses and operatives who are competent to undertake a variety of gas work. (The Gas Safe Register replaced CORGI in 2009)

Gas Safety (Installations and Use) Regulations 1998

All gas installations in commercial premises must be maintained by a competent engineer, registered with Gas Safe. The gas installation inspection certificate must be kept on the premises for inspection purposes.

Contact Gas Safe Register

• Phone
  • Consumers: 0800 408 5500
  • Engineers: 0800 408 5577
• Post
  • Gas Safe Register, PO Box 6804, Basingstoke, RG24 4NB
• Web
  • www.gassaferegister.co.uk
• Email
  • enquiry@gassaferegister.co.uk

Check engineer's ID

Every Gas Safe registered engineer has a photo ID card with a unique licence number, and details of the work they are qualified to do. Gas consumers are encouraged to ask to see their ID when engineers attend their property to undertake work. To check this information simply enter the engineer's licence number on the website or call the helpline.

Inspectors

The Gas Safe Register have a team of inspectors who monitor that gas work is being undertaken competently and safely. They deal with reactive complaints, undertake planned inspections and handle ad hoc requests. The Gas Safe Register inspectors work closely with the regulators such as the Health & Safety Executive (HSE).

The Gas safe Register aims to reduce the number of gas-related deaths and injuries every year caused by incorrectly installed, badly repaired and poorly maintained gas appliances by raising awareness that appliances should be inspected regularly by a qualified engineer.

Shockingly, almost a fifth of households (19.05%) with a gas boiler had not had it serviced for at least three years. The Gas Safe Register recommends that all gas appliances are safety checked and serviced at least once a year.

If you wish to complain about the safety of a gas installation, the work of an engineer, or about the service provided by the Gas Safe Register, please refer to their Make a complaint web page.