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You will be sent a housing benefit notification letter advising how we have calculated your benefit entitlement. You should check this notification carefully.
Council tax reduction notification letters are not normally issued, but can be made available on request.
We will pay your Council Tax Reduction straight into your Council Tax account.
If you are a Council tenant we will pay your Housing Benefit straight into your Rent account.
If you pay rent to a Private Landlord or Housing Association your benefit will be paid via BACS or directly to your landlord.
If you owe more than 8 weeks rent we will normally pay your Housing Benefit straight to your landlord.
For more information, please see our pages on Local Housing Allowance.
It is usually paid from the Monday after we receive your application form.
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000