Council Tax Enquiries

Access to Online Services and Citizens Access Portal

Through our online portal you can

• tell us that you have moved home
• apply for or cancel single person discount
• apply for student exemption
• set up a direct debit
• sign up for e-billing and view your bills

If you are not currently liable to pay council tax in Clackmannanshire then all you need is your new property's postcode to access our change of address services. 

For all other services you will need a council tax account number. Please click on the link below to access our online services. 

To access our online services, please follow the link given.

You can also apply for the following exemptions/discounts using our online application forms for: 

• Severely Cognitively/Mentally Impaired
• Student Discount
• Empty Property Exemption

Register for an online account 

If you are already liable to pay council tax and have a council tax account number, then you can register to view your council tax account online.

Once registered you can check balances, check if any discounts, exemptions, or reductions have been applied to your bill, find out how much you need to pay and view and print your bill.

If you wish to register all you need is your current council tax account number and an email address to get started. 

Click the 'register' button above and follow the instructions in the 'View your Council Tax Account' section. 

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Enquiries in writing/by telephone

Any enquiries about your Council Tax can be made by writing to us or phoning using the details at the bottom of this page.

You can also call at any of the following offices:

View individual web pages via the links below for office opening times.

• Council HQ, Kilncraigs
• Alva Community Access Point, Alva Primary School, 151 Brook Street