Created: 11/7/25
Following formal notification from COSLA, we are now in a position to begin implementing the agreed two-year pay award covering the financial years 2025/2026 and 2026/2027 for employees covered by the Single Status/Craft Agreement.
Our payroll team is currently working through the necessary processes to apply the award. They have confirmed that the salary uplift and associated backdated arrears will be paid in August. Please refer to full Connect article for more information.
Created: 11/7/25
As part of the ongoing roll out of our new telephone system, we began migrating corporate laptop users based at Kilncraigs to the new Avaya Softphone on Wednesday, 9 July. This migration will last for approximately 6 weeks. For information on what you need to do, please refer to Connect article.
Created: 3/7/25
The summer edition of Connected featuring all the latest staff news is available on Connect.
Created: 30/6/25
We would ask all staff to ensure they maintain and look after their allocated equipment, such as laptops, phones, and monitors. Please make sure that you read the IT equipment return guidelines on Connect.
Created: 27/6/25
Read the full Connect article on what you can do to help protect the council from cyber security threats.
Created: 24/6/25
As part of our ongoing commitment to ensuring a safe and secure working environment for everyone at Kilncraigs, we’d like to remind all staff of some essential security practices. Please make sure you read the full Connect article.
Created: 24/6/25
Fill in the online staff travel survey via Citizen Space to be in with the chance to win one of 20 hampers worth £50. It should take no more than 15 minutes to complete. Survey closes on Sunday 27 July. Full article and link to survey via Connect link given above.
Created: 28/5/25
Step on Stress is a free stress management course for anyone with mild to moderate stress, living or working in Forth Valley over 16 years of age.
Each series is live streamed monthly and is pre-recorded with a question and answer facility. It is not group therapy or one-to-one support; therefore you do not talk about your problems in front of others. Just sit back and learn some great ways to step on stress.
Upcoming dates for 3 online weekly sessions
See Connect article for full details and online booking link.
Created: 28/5/25
A PAM Wellness webinar taster session on ‘stress reduction skills in practice’ is now available to view. Please visit Connect for full details including the link.
Created: 23/5/25
The Council's mandatory training programme for 2025/26 has launched, with a deadline for completion by all staff of 1 August. All courses can be completed by logging onto the Clacks Academy. Please refer to the Connect article via the link given above.
e: training@clacks.gov.uk
Created: 7/5/25
Please refer to important cyber security alert on Connect.
Created: 2/5/25
A number of services and colleagues are finding that phone book entries are not being kept up-to-date. Managers and staff should arrange to check their service, team and individual contact details as soon as possible.
Council mobile telephones numbers must be recorded in iTrent and the phone book. If one has been allocated to you, ensure the number is held on your COIN phone book entry.
Please refer to full Connect article for more information.
Created: 1/4/25
The latest edition of Connected is available via Connect.
Created: 1/4/25
A copy of the latest Employers' Liability Certificate is available via Connect and should be displayed in all council buildings.
Created: 20/2/25
Due to the ongoing security audit of ID badges and door access cards we will no longer accept requests or changes to ID cards from individual employees.
All ID card request/change forms must be reviewed, authorised and emailed to idcard@clacks.gov.uk by the individual's line manager.
Kilncraigs staff are reminded that the building's operational hours are 7am-7pm, Monday to Friday. Outside these hours all ID badges will be disabled. Please refer to full Connect article for further details.
Created: 7/2/25
Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already in the planning stages.
Dates: Tuesday 8 July, 9.30am-12noon via Teams | Monday 10 November, 1-3.30pm via Teams
Please refer to Connect article for more information including course agenda.
Created: 30/1/25
Please refer to the Connect article on the latest update on staff benefits.
Created: 28/11/24
There is a new video available on Connect demonstrating how to record sickness absence.
Created: 26/11/24
Please refer to Connect article for new user guide for Council Chambers.
Created: 14/11/24
Please refer to Connect article about new procedure for accessing reception meeting rooms.
Created: 4/11/24
To better manage the growing number of requests being received by IT, all office and IT kit moves must be submitted as a CHES call. This helps your IT colleagues organise and respond to requests effectively and efficiently.
Please refer to full Connect article via the link given.
Created: 5/9/24
To ensure the security of data, we would ask that staff do not install third-party apps in the corporate Microsoft Teams environment. Please refer to full Connect article.
Created: 14/8/24
We need your immediate action to ensure the continued smooth operation of our email services. Our mailboxes are approaching their storage limits, and failure to address this issue promptly may result in disruptions to our communication channels.
Please take a moment to clear out any unnecessary emails and attachments from your mailboxes. This will help create space and prevent emails from being undeliverable due to full quotas.
Action Steps:
Note: emails may not be delivered until adequate space is made available in the mailboxes.
Thank you for your cooperation in resolving this matter swiftly.
For any assistance or queries regarding mailbox management, feel free to contact itcustomerservices@clacks.gov.uk.
Created: 11/7/24
Both lifts in Kilncraigs are connected to a monitoring company. If you become stuck in one of the lifts please follow the procedures detailed in Connect article.
Created: 5/6/24
Over the last few months work has been ongoing to update the mapping capabilities on the Council's website and to remove many of the PDF documents that have been uploaded over the last few years.
Using the Council’s corporate mapping supplier CadCorp, a number of new webmaps have been created, which cover a range of themes and topics and are intended to allow users of the Council’s website quick and easy access to council held information.
Please refer to full article and contact details on Connect via the link given above.
Created: 1/3/24
The staff, building information and Union noticeboards are located in the atrium, 1904 building. Any notices/posters should be posted on these boards only.
Please do not attach any notices/posters to any doors or windows throughout the building.
e: resilience@clacks.gov.uk
Created: 5/1/24
Staff are reminded that in line with the National Code of Conduct, as adopted by the Council, where they undertake additional employment outwith the Council they are required to seek appropriate approval. Please refer to the article on Connect.
Created: 25/10/23
Colleagues are reminded that it’s important to update their personal details on iTrent regularly, to ensure that they are accurate. See Connect for more details.
Created: 21/9/23
It is important that all staff understand how to defend against cyber attacks. Please read the Connect article on guidance from the National Cyber Security Centre.
Created: 8/8/23
As employees and managers of the Council, we all have a duty to ensure we follow the 7 principles of public life and the code of conduct for local government employees. All staff should review and refamiliarise themselves with this code, which is available via Connect.
Created: 22/6/23
If you have a repair to report for Kilncraigs, please do so by emailing caretaker@clacks.gov.uk. This allows the caretaker to keep track of any repairs, some of which he can fix himself, and/or be prepared for the arrival of a contractor if necessary.
Created: 15/6/23
Please refer to the Connect article about the importance of communicating with our Community Councils.
Created: 13/6/23
See Connect article for DPO, DPO service coordinator and FOI monitoring officer contact information.
Created: 12/6/23
For useful tips on using public wi-fi safely, please refer to the Connect article.
Created: 7/7/22
An important reminder article to all Council vehicle drivers is available via Connect. Please make sure all of your staff are aware of their responsibilities when driving one of our vehicles.
e: smarttravel@clacks.gov.uk
Created: 21/1/22
Social media can be good way of keeping in touch with colleagues and remote working has seen an increase in the number of staff using social media as a way to communicate.
Please be aware that platforms such as WhatsApp or Facebook Messenger are not secure and should not be used to communicate or share sensitive or official information.
All staff should ensure they are familiar with the Council’s Social Networking Policy which is available on CONNECT.
Cherie Jarvie
Senior Manager – Partnership and Transformation