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Latest News

Latest News

PAM Wellness webinar on men's health

Created: 13/6/25

What makes men healthy – physically and mentally? (Thursday 19 June, 10-10.45am)

This engaging and insightful session will help to raise awareness of the importance of men’s health, both physical and mental. The session will help to understand the stigma that often surrounds men talking about their health and offer practical strategies to encourage a more open conversation and proactive approach to men’s overall wellbeing.

See Connect article for full details including Teams link.

Staff cycle to work promotion day

Created: 12/6/25

Free staff event: Wednesday 25 June, 9am-3pm at Kilncraigs

  • Bring in your bike for a service and tune up. This service is perfect for bikes that have been sitting in the shed a wee bit too long and need a little bit of maintenance. You can even bring your kids’ bikes so they’re ready for the summer holidays.
  • Try one of our new ebikes. We’ll be adding electric bikes as fleet vehicles for staff use - this is your opportunity to test them out and ask questions.
  • Name the ebikes. Submit your name suggestions for the new fleet of ebikes.
  • Chat to us about route planning, cycle confidence or anything else that we can help you with to get cycling more.
  • Learn how to use the new secure bike store.
  • Freebies and giveaways.

For more information contact: spaterson@clacks.gov.uk or Emily.callan@sustrans.org.uk 

Kilncraigs reception hours changing on 9 June

Created: 5/6/25

From Monday 9 June reception will open Monday to Friday, 9am-5pm. Last payments will be taken at 4.30pm.

The cash office relocated to Kilncraigs reception on Monday 2 June and will be open during the current hours of Monday to Friday, 10am-3pm for the first week.

e: customerservice@clacks.gov.uk

Step on stress programme

Created: 28/5/25

Step on Stress is a free stress management course for anyone with mild to moderate stress, living or working in Forth Valley over 16 years of age.

Each series is live streamed monthly and is pre-recorded with a question and answer facility. It is not group therapy or one-to-one support; therefore you do not talk about your problems in front of others. Just sit back and learn some great ways to step on stress.

Upcoming dates for 3 online weekly sessions

  • Wednesday 4, 11 and 18 June: 6.30–7.45pm
  • Tuesday 12, 19 and 26 August: 3.30–4.45pm

See Connect article for full details and online booking link.

PAM wellness stress reduction skills

Created: 28/5/25

A PAM Wellness webinar taster session on ‘stress reduction skills in practice’ is now available to view. Please visit Connect for full details including the link. 

Mandatory training

Created: 23/5/25

The Council's mandatory training programme for 2025/26 has launched, with a deadline for completion by all staff of 1 August. All courses can be completed by logging onto the Clacks Academy. Please refer to the Connect article via the link given above.

e: training@clacks.gov.uk

Cyber security alert - reminder to stay vigilant

Created: 7/5/25

Please refer to important cyber security alert on Connect.

Check/update your Council phone book entry

Created: 2/5/25

A number of services and colleagues are finding that phone book entries are not being kept up-to-date. Managers and staff should arrange to check their service, team and individual contact details as soon as possible.

Council mobile telephones numbers must be recorded in iTrent and the phone book. If one has been allocated to you, ensure the number is held on your COIN phone book entry. 

Please refer to full Connect article for more information.

Connected, Issue 26, Spring 2025

Created: 1/4/25

The latest edition of Connected is available via Connect.

Employers' Liability Insurance Certificate 2025/26

Created: 1/4/25

A copy of the latest Employers' Liability Certificate is available via Connect and should be displayed in all council buildings.

HR and Payroll deadlines 2025/26

Created: 27/3/25

HR and Payroll deadlines for 2025/26 are available via Connect.

Year end timetable 2024/25

Created: 27/3/25

The Annual Statement of Accounts must be submitted to Council and the external auditors by 30 June.

For the 2024/25 Statement of Accounts, the Year End Timetable gives the final dates for completion of tasks and the required information to be provided to Accountancy including, order processing, goods receipting, invoicing, service accruals, stock, bank reconciliations, Council Tax and NDR processes etc.

Please refer to the Connect article via the link given above.

ID card requests and ID card operable hours

Created: 20/2/25

Due to the ongoing security audit of ID badges and door access cards we will no longer accept requests or changes to ID cards from individual employees.

All ID card request/change forms must be reviewed, authorised and emailed to idcard@clacks.gov.uk by the individual's line manager.

Kilncraigs staff are reminded that the building's operational hours are 7am-7pm, Monday to Friday. Outside these hours all ID badges will be disabled. Please refer to full Connect article for further details.

Planning for retirement courses

Created: 7/2/25

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already in the planning stages.

Dates: Tuesday 8 July, 9.30am-12noon via Teams | Monday 10 November, 1-3.30pm via Teams

Please refer to Connect article for more information including course agenda.

Employee benefits update

Created: 30/1/25

Please refer to the Connect article on the latest update on staff benefits.

Sickness absence recording

Created: 28/11/24

There is a new video available on Connect demonstrating how to record sickness absence.

User guide for Council Chambers

Created: 26/11/24

Please refer to Connect article for new user guide for Council Chambers.

Reception meeting rooms

Created: 14/11/24

Please refer to Connect article about new procedure for accessing reception meeting rooms.

Freepost service update

Created: 12/11/24

The Freepost service is no longer in use. We have moved to a new service called Business Reply, which operates similarly to Freepost but with an updated licence number. Please refer to the full Connect article via the link given.

Support for office and IT kit moves via CHES call system

Created: 4/11/24

To better manage the growing number of requests being received by IT, all office and IT kit moves must be submitted as a CHES call. This helps your IT colleagues organise and respond to requests effectively and efficiently.

Please refer to full Connect article via the link given.

Third party apps in corporate Microsoft Teams

Created: 5/9/24

To ensure the security of data, we would ask that staff do not install third-party apps in the corporate Microsoft Teams environment. Please refer to full Connect article.

Action required: Clear your mailboxes to prevent email disruptions

Created: 14/8/24

We need your immediate action to ensure the continued smooth operation of our email services. Our mailboxes are approaching their storage limits, and failure to address this issue promptly may result in disruptions to our communication channels.

Please take a moment to clear out any unnecessary emails and attachments from your mailboxes. This will help create space and prevent emails from being undeliverable due to full quotas.

Action Steps:

  • Delete unnecessary emails and attachments
  • Empty your deleted items folder
  • For internal communications, share a link to a file on the J Drive rather than sending attachments

Note: emails may not be delivered until adequate space is made available in the mailboxes.

Thank you for your cooperation in resolving this matter swiftly.

For any assistance or queries regarding mailbox management, feel free to contact itcustomerservices@clacks.gov.uk.

Kilncraigs Lift Alarms

Created: 11/7/24

Both lifts in Kilncraigs are connected to a monitoring company. If you become stuck in one of the lifts please follow the procedures detailed in Connect article.

Updated mapping available on Council website

Created: 5/6/24

Over the last few months work has been ongoing to update the mapping capabilities on the Council's website and to remove many of the PDF documents that have been uploaded over the last few years.

Using the Council’s corporate mapping supplier CadCorp, a number of new webmaps have been created, which cover a range of themes and topics and are intended to allow users of the Council’s website quick and easy access to council held information.

Please refer to full article and contact details on Connect via the link given above.

Kilncraigs noticeboards

Created: 1/3/24

The staff, building information and Union noticeboards are located in the atrium, 1904 building. Any notices/posters should be posted on these boards only. 

Please do not attach any notices/posters to any doors or windows throughout the building.

e: resilience@clacks.gov.uk

Employment outwith the Council

Created: 5/1/24

Staff are reminded that in line with the National Code of Conduct, as adopted by the Council, where they undertake additional employment outwith the Council they are required to seek appropriate approval. Please refer to the article on Connect.

Update your details on iTrent

Created: 25/10/23

Colleagues are reminded that it’s important to update their personal details on iTrent regularly, to ensure that they are accurate.  See Connect for more details.

Keeping the Council's network secure

Created: 21/9/23

It is important that all staff understand how to defend against cyber attacks. Please read the Connect article on guidance from the National Cyber Security Centre.

Code of Conduct

Created: 8/8/23

As employees and managers of the Council, we all have a duty to ensure we follow the 7 principles of public life and the code of conduct for local government employees. All staff should review and refamiliarise themselves with this code, which is available via Connect.  

Reporting Kilncraigs building repairs

Created: 22/6/23

If you have a repair to report for Kilncraigs, please do so by emailing caretaker@clacks.gov.uk. This allows the caretaker to keep track of any repairs, some of which he can fix himself, and/or be prepared for the arrival of a contractor if necessary. 

Community Councils

Created: 15/6/23

Please refer to the Connect article about the importance of communicating with our Community Councils.

Data Protection enquiries

Created: 13/6/23

See Connect article for DPO, DPO service coordinator and FOI monitoring officer contact information.

Using public wi-fi safely

Created: 12/6/23

For useful tips on using public wi-fi safely, please refer to the Connect article.

Attention Council vehicle drivers

Created: 7/7/22

An important reminder article to all Council vehicle drivers is available via Connect. Please make sure all of your staff are aware of their responsibilities when driving one of our vehicles.

e: smarttravel@clacks.gov.uk

Use of social media reminder

Created: 21/1/22

Social media can be good way of keeping in touch with colleagues and remote working has seen an increase in the number of staff using social media as a way to communicate.

Please be aware that platforms such as WhatsApp or Facebook Messenger are not secure and should not be used to communicate or share sensitive or official information.

All staff should ensure they are familiar with the Council’s Social Networking Policy which is available on CONNECT.

Cherie Jarvie
Senior Manager – Partnership and Transformation

Related Publications & Documents