A mutual exchange is when 2 or more tenants agree to swap housing accommodation. Their landlords must agree to the exchange.
Anyone who has a Scottish Secure Tenancy can apply. This includes tenants of:
Tenants who are looking for a mutual exchange are responsible for finding someone eligible to swap with, but there are resources available to help: Clackmannanshire Council has joined House Exchange which is the UK's largest mutual exchanges service. It is free to all Clackmannanshire Council tenants and also tenants of Ochil View and Paragon Housing Associations.
House Exchange has replaced the mutual exchanges books that used to be held in the local offices. If you did previously have your name on the mutual exchange list then you will now need to register on House Exchange. This can be done by either accessing the site from your own home if you have a computer or by visiting the Spiers Centre or your local Community Access Point.
House Exchange uses the details that you supply to automatically match you to other tenants. When a match is found you will be alerted by email or text message. You can then login to your account on House Exchange to view who you have been matched with.
Please note that you still need to complete mutual exchange forms and request permission before you go ahead with an exchange.
Once you have found someone to exchange with, you need to arrange to complete a mutual exchange application form. If you require assistance, a member of staff can help you complete this. Please ensure you read our mutual exchange guide for more information on the process.
If you wish to exchange with someone who is not a tenant of Clackmannanshire Council you will also have to apply to their landlord.
Before agreeing to an exchange we will carry out the following checks:
There may be other circumstances when we will not allow an exchange to take place, but we will give you a written decision explaining why within 28 days of receiving your application.
If the exchange is approved, an appointment will be arranged for all parties to sign the relevant documents. You can arrange to move any time after the new tenancy agreements have been signed by both parties. Your new tenancy will begin on the Monday following acceptance and you will have a new rent account created for your tenancy.
Tenancy Management Team
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 225100
Email: hsgtenancymanagementteam@clacks.gov.uk