In some cases, even though someone has to pay rent/council tax, they are not always entitled to either Housing Benefit or Council Tax Reduction, for example some categories of students.
If you have capital/savings over £16,000 you will not qualify for Housing Benefit and/or Council Tax Reduction unless you have reached the qualifying pension age and are also in receipt of Guarantee Pension Credit.
Revenue Services
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000
Email: benefits@clacks.gov.uk