Views are invited on the quality of engagement and service received from Pest Control. Please refer to our Customer Satisfaction page for more information. This consultation closes on 31st October 2014.
The Council provides a comprehensive domestic and commercial pest control service. We treat most common insects and pests.
Treatments for all pests is £46.00 (incl VAT) for domestic properties. Private householders require to prepay for Pest Control services. Due to staff shortages and high call volumes, we are unable to take calls from private householders during the period 21 July 2014 to 27 July 2014 inclusive. We hope to resume normal service on the 28th July 2014. It is recommended that private householders contact a private pest control company during this period.
For information about response times (dependent on the type of pest), please refer to our FAQs page.
For Council tenants and some Paragon Housing Association tenants (former Scottish Homes houses) treatments are paid for by your landlord out of rent income.
If your problem relates to an address within Clackmannanshire please contact ELSA at 0500 545 540 (Free phone). However, If you want advice about a problem outwith Clackmannanshire you should contact your own Environmental Health or Pest Control Service. Although we may be able to give general advice your local service will be better placed to help you.
We also provide the answers to a list of Pest Control frequently asked questions.
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 0500 545 540 / 01259 450000