This accessibility statement applies to www.clacks.gov.uk.
Clackmannanshire Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 .
We want as many people as possible to be able to use this website. This means you should be able to:
We are continually working to improve the accessibility and usability of our website.
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard due to the non-compliances, disproportionate burden assessment and exemptions listed below.
The content listed below does not currently comply with WCAG 2.2 AA requirements.
Some pages contain text and user interface components with insufficient contrast between foreground and background colours.
This does not meet:
We are reviewing templates and styles used across the website and will address these issues as part of our ongoing improvement programme.
Some images do not have appropriate alternative text descriptions.
This does not meet:
We are reviewing content and updating images as pages are refreshed.
Some pages contain heading structures that are not logically ordered.
This does not meet:
We are working through identified pages and updating templates where required.
Some online forms contain fields where labels or instructions are not sufficiently associated with controls.
This does not meet:
These issues will be addressed through our programme of website improvements.
Some website components are not fully operable using a keyboard or do not provide a sufficiently visible focus indicator.
This does not meet:
Remedial work is being scheduled as part of ongoing website improvements.
Clackmannanshire Council has carried out and documented an assessment under Regulation 7 of the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 .
The assessment considers the resources required to retrospectively remediate legacy website content and downloadable documents that remain within the scope of the accessibility regulations after applicable exemptions have been considered, but which are not required to access a current Council service.
The assessment considered:
Having considered the likely costs, resources and benefits to users, the Council considers that retrospectively remediating all of the identified legacy content covered by this assessment would, at this time, impose a disproportionate burden.
This disproportionate-burden claim applies only to the legacy content identified within the Council's underlying disproportionate-burden assessment. It does not apply generally to all content on the website.
The claim does not apply to:
Where a person needs information contained in content covered by the disproportionate-burden assessment, they can contact us using the details in the Feedback and Contact Information section. We will provide the information in an accessible format or provide an accessible alternative wherever reasonably practicable.
The Council will prioritise accessibility improvements to current, high-use and service-critical content and will ensure that new content and services are designed and published to meet WCAG 2.2 AA requirements, unless an applicable exemption applies.
The disproportionate-burden assessment is not permanent. It will be reviewed at least annually and whenever there is a significant change in circumstances, including changes to the content, its use, the Council's resources, the website platform or the availability or cost of remediation.
If circumstances change so that remediation is no longer considered a disproportionate burden, the Council will review and update this position.
The accessibility regulations do not require us to make PDF files or other documents published before 23 September 2018 accessible where they are not essential to providing our services.
Where an older document is required to access a service, make a decision or understand an entitlement, we will provide an accessible version on request wherever reasonably practicable.
If you need information from an older document in an accessible format, please contact us using the details below.
Some mapping services embedded within this website may not be fully accessible.
Where the accessibility regulations do not require the mapping service itself to be accessible, we will provide essential information, such as addresses and location information, in an accessible format on request.
If you find any accessibility problems not listed on this page, or require information in a different format, please contact us:
Alternative formats may include:
We will consider your request and respond as quickly as possible.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 .
If you are not satisfied with our response to your accessibility concerns, you can contact the Equality Advisory and Support Service (EASS) .
We are:
Clackmannanshire Council is currently developing a new corporate website. Accessibility has been incorporated into the design, procurement and development process from the outset, with the objective of achieving compliance with WCAG 2.2 AA requirements.
As content is migrated to the new platform, accessibility issues identified on the current website will be reviewed and addressed wherever possible.
The new website is intended to provide a more accessible, inclusive and user-friendly experience for all users, including people who rely on assistive technology.
The Council will ensure that new documents and content required to comply with the accessibility regulations meet WCAG 2.2 AA requirements.
Testing was carried out using a combination of automated accessibility testing tools and manual assessment against the WCAG 2.2 AA standard.
The assessment considered website content, page structure, colour contrast, images and alternative text, forms, keyboard operation, focus visibility and other relevant accessibility requirements. Findings from the assessment have been incorporated into the Council's accessibility improvement programme.
Strategy & Customer Services
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000
Email: clacksweb@clacks.gov.uk