Published on:
08
July 2010
Forth Valley GIS is delighted to announce it's recent certification with the International Quality Management System Standard ISO9001: 2008 for the provision of geographical information services.
In an ambitious timescale of 6 months, establishing the Quality Management System (QMS) has involved a review of all the company's business processes, identifying gaps and improvement opportunities to provide a systematic approach for the delivery of our services. The QMS enables us to identify, measure, control and improve our core business processes, which will continually enhance levels of customer satisfaction.
Alan Moore, Chief Executive of Forth Valley GIS said "Achieving the ISO9001 standard is an important milestone for the company and demonstrates our commitment to achieving a high standard of quality across all our business operations.
"Customers want to be confident that they are doing business with a company that can meet or exceed their expectations in a timely and cost-effective manner. We have always been proud of the services we offer our customers and the way we conduct our business. Now with the award of ISO9001 certification, this has been independently confirmed by experts who judge standards on a daily basis across a wide range of companies and industries.
"Successfully gaining certification is a clear demonstration of our customer commitment to continuous improvement across all levels of activity in the company."
Assisted by Glasgow-based Consultancy52, the successful ISO certification was made through BSi Management Systems, an accredited registrar that performs assessments of management systems against requirements of national and international standards for quality.
Forth Valley GIS is a pioneering GIS company founded by Clackmannanshire, Falkirk and Stirling Councils with a reputation for providing innovative, high quality GIS services and solutions to the public and commercial sector. We strongly promote the benefits of shared services that maximise the potential of geographic information to enable efficient service delivery and innovative business improvements.
Our team of 28 staff bring extensive technical, business and systems skills and experience. Our range of services covers the full GIS lifecycle, from strategy development through solutions development, integration, data management, implementation, training and support. We have a longstanding reputation for innovation, quality, professionalism and strong customer care in the delivery of GIS services, exemplified by a track record of success with many customers at local, regional and national levels.
We uniquely offer a breadth and depth of GIS technical and consultancy skills that extend across all aspects of corporate GIS, spatial data management, web and desktop GIS development. We bring supplier independence combined with expert knowledge of a wide range of GIS system and database solutions, commercial and open source, as well as extensive experience working with digital data products from many 3rd party suppliers.
The vision of Forth Valley GIS is to become a leading UK supplier of geographic information services. We aim to provide customers with excellent service and high quality innovative solutions that will improve and enhance their business and services to their customers.
Further information can be found at www.forthvalleygis.co.uk
Forth Valley GIS Limited
Drummond House
Wellgreen Place
Stirling FK8 2DY
Tel: 01786 443939
Fax: 01786 443987
If you have any further queries regarding this news release, please email fvinfo@forthvalleygis.co.uk