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Application for National Entitlement Card (Disabled)

Application for National Entitlement Card (Disabled)

You can pick up an application form for your bus pass at Kilncraigs, Greenside Street, Alloa or a CAP office or ask for an application to be posted to your home address. After completing your application you must bring it, along with proof of eligibility (see below) and a recent colour passport photo to Kilncraigs or a CAP office, to allow a member of staff to check your details. The form will then be sent to a national processing centre, which will send the card direct to your home address.

Proof of Age

One of the following

  • Birth Certificate
  • Current Passport
  • Photo Driving Licence
  • Attendance Allowance Award Letter

Proof of Address

One of the following

  • Council Tax Bill
  • Utilities Bill
  • Bank Statement
  • Television Licence
  • Letter from Residential Home

Proof of Disability

One of the following:

  • Higher rate of mobility component of the Disability Living Allowance (DLA)
  • Higher rate or middle rate of the care component of the Disability Living Allowance (DLA)
  • Standard or Enhanced rate of the Mobility Component of the Personal Independence Payment (PIP)
  • Attendance Allowance award letter
  • An award letter of confirmation from the Veterans Agency
  • An award letter from the Armed Forces Compensation Scheme (AFCS) at tariffs 1-8 and have been assessed by the Service Personnel and Veterans Agency (SPVA) as being unable or virtually unable to walk
  • Be in receipt of a Disabled Person's Parking Badge (Blue Badge)
  • Confirmation from Audiology at Forth Valley NHS
  • Confirmation from a Hospital Consultant
  • Confirmation from the Society for the Deaf
  • A letter of confirmation from a GP verifying the applicant has been deaf since birth
Driving Licence refused or revoked
  • on medical grounds (other than misuse of drugs or alcohol) (letters from DVLA should be dated within the last 12 months).
  • If the Applicant, although under the legal age to drive, were to apply for a driving licence under Part 111 of the Road Traffic Act 1988 they would have their licence application refused pursuant to section 92 of the Act (Physical Fitness) otherwise than on the grounds of persistent misuse of drugs or alcohol.
  • Letter from DVLA (dated within the last 12 months) confirming driving license refused or revoked
  • A valid NCT003 certificate of Eligibility verifying Epilepsy

Mental Health Issues
  • A valid NCT002 Certificate of Eligibility verifying mental health condition or personality disorder
  • A valid NCT002a Certificate of Eligibility verifying learning disability
Terminally Ill or Progressive Degenerative Disorder
  • DS 1500 Report
  • Hospice Admittance Letter
  • Letter from Hospital Consultant
Limb Loss
  • One or both lower limbs
  • One lower limb and one upper limb
  • Both upper limbs
Visually Impaired
  • Registered Blind - Registration Certificate
  • Partially Sighted - Registration Certificate

Must fall into one of the following categories

  • Higher or Middle Rate of the Care Component of DLA
  • Standard or Enhanced rate of the Daily Living Component of the Personal Independence Payment (PIP)
  • Attendance Allowance
  • Registered blind
  • Living in a Care/Residential Home or Hospital and who is eligible for the higher or Middle Rate of the Care Component of DLA or Attendance Allowance


The colour passport photograph which you should attach to the form, must be recent (taken within the last year), of you on your own, showing a close-up of your head and shoulders so that your face covers approximately 65% to 75% of the photograph and your features should be clearly distinguished against the background. The photograph should be in sharp focus and clear and printed on plain photo quality paper.

Further Information

If you require further information or an application form please contact us on 01259 450000.

For Further Information Contact

Public Transport
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000