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Clackmannanshire Council Online

Support for People Self Isolating

Support for People Self Isolating

You should self isolate immediately if:

  • You or someone in your household has symptoms
  • You have been advised to do so by the NHS or through the Protect Scotland App
  • You have been abroad and need to quarantine

If you are told to isolate you must not go for one last shop or wait for a test result to decide.

The Scottish Government has asked that local councils contact those self isolating to ensure that they are able to.

We aim to offer support to everyone who needs it, but we may need to prioritise calls to those most vulnerable in our community such as the over 70s and those people with medical conditions which put them at risk of severe illness from coming into contact with Covid-19. 

You will be contacted to ask if you need any help, or you can also call us between 9.30am and 4.30pm on 01259 452275 or email

We will not be contacting those who have been abroad and need to quarantine.

If you have been asked to self-isolate and you haven’t received a call from us within two working days it may be because you have advised the Test & Protect Service that you do not wish to be called. If that is the case, but you have changed your mind, you can contact NHS Scotland's Test & Protect Service on 0800 030 8012 to advise them that you would like to change your consent from ‘no’ to ‘yes’. We will be notified of this change on the next working day.

You might want to do this if you wish to apply for the £500 Self-Isolation Support Grant which requires proof that you have been instructed by the Test & Protect Service to self-isolate.

If you are experiencing financial hardship and are unable to meet your daily living expenses you may be able to obtain a Crisis Grant from the Scottish Welfare Fund.

Privacy Notice

We may need to share some personal information with third parties who are helping us to deliver support. See our privacy notice.