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Clackmannanshire Council Online

Staff FAQs

Staff FAQs

Within the workplace 

I don’t live in the Clackmannanshire area. Can I still travel into the area for work?

Essential travel, which includes travelling to work, is permitted in all levels which means you can travel from one area to another for work purposes.

My role does not allow me to work from home. Should I still come in to my place of work?

The guidance from the Scottish Government is to work from home where possible right up to Level 0, but if your role and service area requires you to attend your workplace you should continue to do this. You should discuss your individual circumstances with your line manager.

Do I have to wear a face covering at work?

Yes, unless you have a medical exemption. The latest guidance from the Scottish Government is that face coverings should be worn in communal areas and in corridors ie if walking to the toilet or a communal kitchen area. Face coverings do not have to be worn when you are sitting at your desk.

My role involves sharing a council vehicle with a colleague. Can I still do this?

Yes. The council follow national guidance and have undertaken risk assessments for those members of staff who are required to share a council vehicle, for example refuse collection. Appropriate measures are in place to ensure the safety of our staff. If you have any queries about this you should speak to your manager in the first instance.

For general car sharing or car sharing to come to work you should not share a car with someone you don't live with at all Protection Levels.

My role involves me having to enter households to carry out repair work. Is this still allowed?

Essential repairs are still permitted to all our properties.  From Level 3 and below all in-home work is permitted.  You should discuss any concerns you may have about this with your manager.

Can I use public transport to get to work?

Yes. However the Scottish Government advice is use of public transport should be minimised and Government advice is to walk, run, cycle, wheel (active travel) where possible.

How can I report something which I think is unsafe?

You can use the near miss form to report any situation in the workplace which you think is unsafe.  It is helpful if you can be as specific as possible, and be prepared to talk to your line manager or the H&S team about the concern you are raising.


I was on the Shielding list during the first lockdown. Am I being asked to go back into shielding again?

No. The Scottish Government advice for each Protection Level is available on their website here

Can I work if I was previously on the Shielding list?

The updated guidance from the Scottish Government is that if you were previously on the Shielding list you should only work from home until areas return to level 3 on 26 April. The Chief Medical Officer has issued letters to everyone on the shielding list with that advice and it will apply to any time that areas are in level 4 up to 30 June. This is a change to the previous levels advice, which was that people on the shielding list could go to work if they are in a Level 4 area, if their workplace could be made safe. This is because the criteria for moving between levels has been tightened in Scotland and we must make sure prevalence is low enough for those at highest risk to return to work and school safely. You should ensure that you have seen your individual risk assessment before you return to work.  If you have questions about this please contact the H&S team on x2225.

What if I can’t work from home?

If you previously shielded, you will receive a letter from the Chief Medical Officer from 5 January 2021 which will serve as a fit note and is called a Shielding Notification. You should make your line manager aware when you receive your letter. You will not need a separate fit note from your GP.

Can I still attend my usual medical appointments.


I have been vaccinated against Covid-19 – do I still need to follow the advice?

Yes. You should follow all advice for those on the shielding list, even if you have had a coronavirus vaccination. This includes the advice about work. We know the vaccine offers significant protection against the virus, but we do not yet have evidence of exactly how effective it is for the people on the shielding list who must continue to be cautious to help keep themselves safe.

I live with someone who is on the shielding list. Can I still go into my place of work?

Yes. You should work from home where you can but the advice from the Chief Medical Officer is that you can go to work if you can’t work from home even in level 4 areas. Any children in the household can also attend nursery, school, college or university.

Will food boxes be introduced again?

The Scottish Government is not planning to re-introduce food boxes. This is because they are not asking you to stop going to shops, although they are advising you to limit the number of times you visit shops, consider shopping at quieter times, and where possible shop on-line. 

How do I get a access to a priority online shopping delivery slot?

If you, your child or someone you care for is on the shielding list and you haven’t registered for a priority slot, you can sign up now. The supermarkets that offer this service are Asda, Tesco, Morrison’s, Sainsbury’s, Iceland and Waitrose.

If you sign up for the service, your details will go to these supermarkets to allow them to add you to their priority booking list. Whilst this doesn’t guarantee you a slot, which will be dependent on availability, it will give you access to view booking slots further in advance.

How do I request the shielding letter information in a different format?

Other formats of the shielding  letter may be available on request. If you or someone you know needs this information in a different format or language, please email Use the subject line ‘translation request’.

Please include these details about the person who needs the different format:

  • name
  • address and postcode
  • CHI number
  • format or language required

Please also tell say if information should be send in this format in future.

If you prefer, you can call the national helpline on 0800 111 4000 with this information. The helpline is open Monday to Friday, from 9am to 5pm.

How can I stay up to date with what’s happening?

You can sign up for the shielding text message service. If you have not already signed up, you can do this by texting your 10 digit CHI number to 07860 064525. You can find your CHI number on the Shielding letters you have received.

Outside the workplace

Can I meet my friends and family indoors?

You can meet with family and friends in public places in restricted numbers from 16th April 2021.  Socialising within a private dwelling is only allowed from Level 2, again in restricted numbers, even at Level 0.

Can I meet up with friends or family outdoors?

From 16th April, up to 4 people from 2 separate households can meet outdoors for sport, exercise or social interaction.
Children under 12 do not count towards households or numbers when meeting outside. Children under 12 do not need to maintain physical distance from others indoors or outdoors.

Members of an individual or extended household can meet outdoors in the same numbers for sport, exercise or social interaction.

Can I go to a restaurant or cafe for a meal?

No. All restaurants are closed, although takeaways can continue to operate if they follow the necessary measures. Restaurants and cafes are expected to reopen on 26th April.

Are takeaways allowed to remain open?

Yes. Under the new guidance, takeaways will be allowed to remain open.

Are shops still going to be open?

Non essential shops are expected to reopen on 26th April.

Can I still go to the gym?

Indoor sports facilities are expected to open for individual exercise (or group activity for under 18s) from 26th April. 

Can I take part in outdoor group exercise class?

Organised sport and exercise can only take place within a single household group, or a group containing no more than 2 people from 2 different households.  Children under the age of 12 from these households do not count towards this number.

Can I go to my place of Worship

Places of Worship are open with a limit of 50 people and other restrictions in place. ​​​​​

Weddings and Funerals. Can these still go ahead?

Wedding ceremonies and civil partnership registrations can take place with a maximum capacity of 20 people (including the couple, the witnesses and the person conducting the ceremony, 6 if an interpreter is required), provided the venue’s capacity allows for 2 metre physical distancing. 

Funerals can take place with a maximum capacity of 20, provided the venue’s capacity allows for 2 metre physical distancing.

Wedding or civil partnership receptions and post funeral gatherings such as wakes and cannot take place.  

You must maintain a safe distance of 2 metres between people not in your household or extended household.

Face coverings must be worn by those attending a wedding or civil partnership, except for the couple and the person conducting the ceremony.  Face coverings do not need to be worn by the person leading a funeral service or by the person providing the eulogy.    

Christenings, bar mitzvahs and other life events apart from weddings, civil partnerships or funerals should not take place.

Will I still be able to travel abroad?

The Scottish Government is asking everyone now not to go ahead with any non-essential travel abroad.  

Everyone who arrives directly in Scotland by air from outside the Common Travel Area (United Kingdom, ireland, the Isle of Man and the Channel Islands) must:

You must book and pay for managed isolation if you travel to Scotland from the Republic of Ireland and have been in an acute risk country (a "red list" country) in the 10 days before your arrival.

If you arrive in Scotland from within the CTA, but have been in a country not on the acute risk list in the 10 days before your arrival, you must self-isolate. You can read more about isolating at your accommodation.

There are some limited exemptions from isolation. You may still be required to self-isolate when you are not doing the essential activity the exemption allows.

If you do go abroad and are required to quarantine, you should discuss with your manager whether you can work the time back or use additional leave, flexi leave or as a last resort unpaid leave to cover the period of quarantine. Please note you will not be able to use special paid leave to cover this period. 

Can I travel within the UK? 

From 16th April you can travel across Scotland to areas in the same Protection Level as your home area.

  • if you have to travel for essential purposes, you should follow the guidance for travelling safely.
  • you should also keep journeys within the area to an absolute minimum.

Under current Scottish law, given the state of the epidemic, unless you have a reasonable excuse (see exceptions) you must not travel between Scotland and:

  • England
  • Northern Ireland
  • Wales
  • Republic of Ireland
  • Jersey
  • Guernsey
  • The Isle of Man 

You should be aware that, if you travel for essential reasons, rules may apply in other countries or Crown Dependencies within the Common Travel Area that may restrict your ability to enter or travel within them, or which may require you to self-isolate for a period of time after your arrival.  Please check any restrictions that may be in place in your destination before you travel. You can find information here:

Visiting Hospitals

Please see the guidance at

Visiting Care Home

Please see the guidance at

What should I do if I become ill?

More FAQs are available if you have questions about what to do if you become ill

Covid vaccination programme

You will find more infromation about the Covid vaccination programme on the NHS Inform website