This notice provides details of what information Clackmannanshire Council collects from you, what we do with it, and who it might be shared with in delivering support for people during the Coronavirus (COVID-19) pandemic.
The information is being collected for the following purposes:
The legal basis for processing your information are
For further information on legal bases see the Information Commissioner’s website.
The Council has a statutory duty in relation to the protection of public health and to respond to emergencies under the Civil Contingencies Act 2004. The 2004 Act establishes a clear set of roles and responsibilities for those involved in emergency preparation and response at a local level.
We may collect the following information (but only where relevant to your particular circumstances):
We also keep copies of your communications and our responses.
If you are someone who has received a shielding letter from the NHS, we receive your name and address from them, so that we are able to contact you to offer you support. We also receive your community health index (CHI) number from the NHS.
If you are over 70, we will collect information from within the Council to identify that you are in that age group, so that we are able to contact you to offer you support.
If you are vulnerable or at risk, we will collect information from within the Council to identify that you are in that category, so that we are able to contact you to offer you support.
If you request support, we will collect information from you.
Where we share information with third parties, such as voluntary groups, to deliver support, we may collect information from them about the support that has been delivered to you.
We may need to share information with third parties, such as voluntary groups, which help us to deliver support to you.
We may need to share information with pharmacy staff to collect prescribed medicine, if you request this.
The Council has a duty to protect public funds. We may check your information within the Council for verification purposes and/or for the prevention of fraud. We may share your information with other organisations where we are required to do so for the purposes of the prevention or detection of crime.
We do not transfer your information outwith the UK.
We will keep your information for one year from when the end of the pandemic is declared by the government.
You have the following rights:
You do not have to provide information to us, but we may then not be able to provide you with a service.
We do not use automated decision making processes.
Clackmannanshire Council is the Data Controller. You can contact the Data Protection Officer at:
If you have a concern about the way we are collecting or using your personal data, please let us know by contacting us using the details above and we will try to resolve this.
If you are still concerned, you can contact the Information Commissioner: