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Clackmannanshire Council Online

Housing Repairs

Housing Repairs

Due to Covid restrictions our Repairs team is only able to carry out emergency repairs to our properties and buildings.

Emergency repairs

If you have an emergency repair then please phone 01259 452000 and we will endeavour to carry out the repair within the 8 hour timescale.

Non urgent repairs

As a result of Covid restrictions, the Repair Centre is dealing with a backlog of non emergency repairs, so if your repair is not urgent please complete the online contact form or email repairs@clacks.gov.uk. Our Repair Centre will reply during normal office hours.

If you are waiting on a routine repair to be carried out to your home our repairs centre staff will contact you to arrange an appointment to have the work carried out when our service fully resumes.

Covid measures

When contacting the Repair Centre please advise if any of the following apply to you or any member of your household:

  • You or any member of your household have any Covid symptoms or are quarantining/self isolating
  • You or any member of your household are classed as vulnerable

When visiting your home our staff will have the necessary personal protective equipment and will follow the rules set out by the Scottish Government.

Our staff are dedicated to providing an excellent repairs service to our customers and we ask that you continue to treat them with respect. We appreciate your patience and understanding during this difficult time.