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Clackmannanshire Council Online

Making Clackmannanshire Better

Making Clackmannanshire Better

The Council is introducing a programme of wide-reaching change to enhance and improve what services we deliver and how we deliver them.

Our key focus over the next few years will be on 'Making Clackmannanshire Better'.

Our customers' needs are changing, and we are focusing on how we can better meet these changing needs, whilst also improving our customers' experience in accessing the services we provide. In the process, we will be aiming to improve our performance, reduce our costs and achieve the best possible outcomes for the people of Clackmannanshire.

Service improvements

Making Clackmannanshire Better is all about developing and putting in place a range of service improvement activities which will enable the Council to achieve what we need to achieve for the people of Clackmannanshire, and make sure we are around in 5 years' time, and indeed well into the future, continuing to give our communities the support they need.

Some of the improvement activities the we are considering as part of Making Clackmannanshire Better include things like

  • locating services and/or service providers alongside each other to offer a better service and reduce property costs,
  • integrating our services with those of other public service providers so that we can target our joint resources more effectively to where they are most needed,
  • developing new ways of delivering services,
  • making the way in which we deliver services simpler, more efficient, and most importantly, easier to access.

The range of improvement activities that we'll be looking at will include the whole Council and involve all our teams and services.

We will also be looking across wider geographic areas and boundaries, as well as groups of people who use the same services.

We will be looking to make improvements not just for Council services, but also, working with our partners, to improve services delivered by other public bodies, such as the NHS.

Pilot Improvement Scheme

The Council has agreed to focus at first on a pilot improvement scheme in Tullibody (covering the Tullibody, Cambus and Glenochil areas). This area has been chosen because it has

  • public and voluntary services delivered by a range of partners from a variety of different sites,
  • historically suffered a lot of hardships in some areas,
  • strong, well-established and actively involved community groups.

We will be working closely with representatives from the community to make sure that the changes we propose will best meet the community needs and be a feasible solution.

A formal introduction for the wider community to what we're doing as part of Making Clackmannanshire Better will take place in Alloa later this year.

Comments and feedback

Comments and feedback are always welcome. Please contact us using the details below.

More information

For Further Information Contact

Strategy & Performance
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000
Email: