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National Entitlement Card (Bus Pass)

National Entitlement Card (Bus Pass)

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Free bus travel for older and disabled people anywhere in Scotland

If you are 60 or over, if you are disabled, registered blind, partially sighted or if you have mental health problems, you can apply for a National Entitlement Card, which will give you free travel on buses throughout Scotland.

How do I apply for a bus pass?

You can pick up an application form for your bus pass at Kilncraigs, Greenside Street, Alloa or a CAP office or ask for an application to be posted to your home address. After completing your application you must bring it, along with proof of eligibility (see below) and a recent colour passport photo to Kilncraigs or a CAP office, to allow a member of staff to check your details.

The colour passport photograph which you should attach to the form, must be recent (taken within the last year), of you on your own, showing a close-up of your head and shoulders so that your face covers approximately 65% to 75% of the photograph and your features should be clearly distinguished against the background. The photograph should be in sharp focus and clear and printed on plain photo quality paper.
For more information or an application form please contact us on 01259 450000.

Changes to National Entitlement Cards for Over 60's

National Entitlement Cards for Over 60's are changing, with a new type of smart card replacing them by December 2016.

As a result of improved smart ticketing technology, all National Entitlement Cards used to access concessionary travel are being replaced by December 2016.
Before it expires a new style card will be sent to your registered address.
The new over 60's card will no longer have a valid to date. This means its a card for life. However it will have the transport ITSO number.

  • To continue accessing concessionary travel you need to start using this new card immediately after receiving it and destroy any old bus passes straight away.
  • If you try to use your old card and it fails you may be required to pay the full fare for your journey.

If you have an old style card with the OneScotland logo, and you have changed your address, you can pop into one of our council offices with the card and proof of your new address to enable us to amend your record to ensure your card goes to the correct address.

Changes to National Entitlement Card for Disabled People

National Entitlement Cards for Disabled People are changing, with a new type of smart card replacing them by December 2016.

As a result of improved smart ticketing technology, all National Entitlement Cards used to access concessionary travel are being replaced by December 2016. Before your old card expires a new style card will be sent to your registered address.

  • To continue accessing concessionary travel you need to start using this new card immediately after receiving it and destroy any old bus passes straight away.
  • If you try to use your old card and it fails you may be required to pay the full fare for your journey.

If you have an old style card with the OneScotland logo, and you have changed your address, you can pop into one of our council offices with the card and proof of your new address to enable us to amend your record to ensure your card goes to the correct address. Cards issued on the grounds of disability, whatever your age, will continue to display a 'valid to' date, therefore cardholders will be required to provide up to date documentary evidence in order to confirm that they continue to meet eligibility criteria.

For Further Information Contact

Roads, Traffic & Transportation
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000
Email: