Clackmannanshire Council Online

Tenant Participation

Tenant Participation

Tenant participation is about tenants taking part in decision making processes and influencing decisions about

• Housing policies,
• Housing conditions,
• Housing and related services.

It is a two way process which involves the sharing of information, ideas and power. Its aim is to improve the standard of housing conditions and services.

Tenant Satisfaction Survey

At Clackmannanshire Council our tenants views matter to us and that is why we carry out a satisfaction survey every three years.

An independent market research company called Research Resource carries out the survey of just over 900 Clackmannanshire Council tenants. This survey asks about your views on the services that we provide for you, the information that we provide to you and your satisfaction with your home and where you live.

The most recent Tenant Satisfaction Report is available by following the link.

Thank you to all those tenants who completed the survey.