Published on:
09
December 2011
Clackmannanshire Council is reviewing its civic licensing duties and as part of the first phase of the review is considering taxi, private hire car and street trader licensing.
Councillor John Biggam, Convenor of the Regulatory Committee said, "Most people use a taxi, private hire car or street trader at one time or another so it is something that needs wide public consultation. It is important that the conditions contained within the licences relating to taxis and private hire cars are reviewed periodically so we have the best possible service to users. I urge all users and providers to take this opportunity to make their views known so we can give the people of Clackmannanshire the services they desire."
As part of the review the Council also aims to raise the awareness of the rights and the responsibilities of both service users and service providers.
Survey questionnaires have been created to gauge the opinion of the users and providers of these services and the public in general in shaping how taxi, private hire car and street trader services will be provided over the next few years.
Paper copies of the questionnaires are available in main Council buildings. You can also access the Civic Licensing Customer online survey questionnaire from this page. The completed forms can either be handed into Council offices or posted back to the address on the questionnaire.
In addition to the customer survey, the Council would also value the opinions of Licence Holders on the review. A special questionnaire has therefore been created for Licence Holders only and our Civic Licensing Licence Holder online survey can be accessed from this page.
These consultations are included in our consultations database.
The results from this consultation exercise will be available early next year and any recommendations for changes to the conditions attached to future licences will be made in discussion with the providers.
Additional copies of the questionnaire will be posted out on request. Please contact the licensing administrator on 01259 450000 if you would like the Council to include your views on local taxi, private hire car and street trader services.