Housing and Council Tax Benefit Enquiries
Office move
The Revenues and Benefits enquiry service has moved from their office at 8 Bank Street, Alloa to within the Library in Drysdale Street as of 8th June.
Changes in Opening Times:
Revenue Services' Alloa Library premises are CLOSED to members of the public every Wednesday (both in person and by phone) for staff training.
Enquiries
Any enquiries about your Housing and Council Tax Benefit can be made by writing to the address detailed at the bottom of this page. Alternatively, you can telephone the Benefits Team on 01259 226239.
Offices
You can also call at any of the following offices:
- Alloa Library, Drysdale Street, Alloa
- Monday, Tuesday, Thursday and Friday - 9.30 to 4.30 pm
- Closed every fourth Wednesday - see dates at the top of this page
- Alva Community Access Point, 153 West Stirling Street, Alva
- Monday to Friday - 9.30am to 12.30pm and 1.30pm to 4.30pm
- Saturday - 9.30am to 12 noon
- Clackmannan Community Access Point, Main Street, Clackmannan
- Monday and Friday - 9.30am to 1pm (closed pm)
- Tues, Wed, Thurs - 9.30am to 12.30pm and 1.30pm to 4.30pm
- Dollar Community Access Point, Dollar Civic Centre, Dollar
- Monday & Friday - 1.30pm to 4.30pm
- Tuesday and Thursday - 9.30 to 12.30pm
- Menstrie Community Access Point, Dumyat Centre, Dollar
- Monday & Friday - 9.30am to 12.30pm
- Tuesday and Thursday - 1.30pm to 4.30pm
- Cash Collection, Mornings - Monday, Wednesday & Friday, 9.30am - 11.30am
- Cash Collection, Afternoons - Tuesday & Thursday, 2.30pm - 4.30pm
- Sauchie Community Access Point, Main Street, Sauchie
- Monday to Friday - 9.30am to 12.30pm and 1.30pm to 4.30pm
- Saturdays - 9.30am to 12 noon
- Tillicoultry Rent Office, Institution Place, Tillicoultry
- Monday and Friday - 9.30am to 12.15pm
- Thursday - 1.45pm to 4.30pm
- Tullibody Rent Office, Tron Court, Tullibody
- Thursday - 9.30am to 12.15pm
- Monday and Friday - 1.45pm to 4.30pm
If you can't manage in to any of the above local access points we can arrange a home visit - simply phone 01259 450000 to make an appointment.
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Contact information
For further information about this page please contact:
Revenue Services
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000
Email: benefits@clacks.gov.uk
Or use the on-line contact form



