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Development Services Performance Information

Development Services Performance – April 2007 - March 2008

Development Services mail - target response time = within 10 working days
TeamNo. letters requiring a response% answered within 10 working days
Development Quality65680%
Building Standards26088%
Sustainability11693%
Roads and Street Lighting47687%
Public Transport1369%
Transportation20679%
Development Services telephone calls - target = to answer within 10 seconds
Team% answered within 10 seconds
Development Quality79%
Building Standards46%
Sustainability & Implementation72%
Roads and Transportation62%
Environmental Health57%
Support Services97%

The results of Customer Surveys carried out in early 2005 are available on the Completed Consultations and Surveys page.

Contact information

For further information about this page please contact:

Development Services
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000
Email:

Or use the on-line contact form.